Integrate Usedesk with Neaktor
Send information between Usedesk and Neaktor automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Create a task in Neaktor for new tickets created in Usedesk
Ensure all customer concerns are promptly addressed by creating tasks for each ticket. This flow will generate a task within your Neaktor for fresh tickets initiated in Usedesk.
How it works
- The flow triggers when a new ticket is created in Usedesk.
- Zoho Flow creates a new task using the specified task model in Neaktor.
Create a task in Neaktor for new tickets created in Usedesk
Usedesk + Neaktor
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Supported triggers and actions
Integrate Usedesk and Neaktor using the below triggers and actions
All Triggers - A trigger kickstarts the flow
New client
Triggers when a new client is created
New ticket
Triggers when a new ticket is created
Task status updated
Triggers when the details of an existing task is updated
Task created
Triggers when a new task is created
Task deleted
Triggers when a task is deleted
Task status completed
Triggers when a task status is marked complete
Task comment added
Triggers when a new task comment is added
Assignee changed
Triggers when the assignee is changed
All Actions - Actions are the automated tasks
Create agent
Creates a new agent
Add comment
Add a comment to a ticket
Create ticket
Create a new ticket
Create chat
Create a chat or send messages to an existing chat on behalf of the client
Create client
Create a new client
Send chat message
Sends a chat message to the client in chat
Update client
Update details of a client
Update agent
Updates an existing agent
Update ticket
Update details of a ticket
Fetch agent by email
Fetch details of an agent using email id
Fetch client
Fetch details of a client using id
Fetch ticket
Fetch details of a ticket using ticket id
Fetch agent by ID
Fetch details of an agent using id
Create event
Creates a new event
Create reminder
Creates a new reminder
Create task
Creates a new task using the specified task model
Add project managers
Adds project managers to the specified project
Create project
Creates a new project using the specified module
Update event
Updates the details of an event
Update project
Updates the details of an existing project
Update task
Updates the details of an existing task using ID or IDx
Fetch task
Fetches the details of an existing project using ID or IDx
Fetch user
Fetches the details of an existing user using email address
Fetch event or reminder
Fetches the details of an existing event or a reminder using ID
Fetch project
Fetches the details of an existing project using ID or key
What is Usedesk?
Usedesk customer support application
Similar apps
What is Neaktor?
Neaktor is a low-code business process and project management application that lets users manage tasks, requests, customers, orders, and more.
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Webhook triggers
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Logic
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >Using Zoho Flow, we have automated two full-time jobs and outsourced all sales and support roles. It has been huge and we couldn’t imagine going back Learn more
Owain ap Rees
Sales Director, Artico
Zoho Flow was the main reason we decided in favor of the Zoho platform. An ability to integrate the different parts of the platform is priceless, and we were able to set as many process triggers as we need. Currently, we have eight large flows. They integrate Zoho Books, Zoho Desk, Zoho CRM, and Zoho Cliq in various combinations. Learn more
Louis Castellano
CEO, Lakeside CNC Group
With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more
Toto
Technical Engineer, Master Liveaboards
