Integrate Usedesk with TeamGantt
Send information between Usedesk and TeamGantt automatically, without writing any code, using Zoho Flow.
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Create a task in TeamGantt for new tickets created in Usedesk
Efficiently address customer concerns by promptly creating tasks. This flow will add new tasks to your TeamGantt for new tickets generated in Usedesk.
How it works
- The flow triggers when a new ticket is created in Usedesk.
- Zoho Flow creates new task in TeamGantt.
Create a task in TeamGantt for new tickets created in Usedesk
Usedesk + TeamGantt
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Supported triggers and actions
Integrate Usedesk and TeamGantt using the below triggers and actions
All Triggers - A trigger kickstarts the flow
New ticket
Triggers when a new ticket is created
New client
Triggers when a new client is created
All Actions - Actions are the automated tasks
Create agent
Creates a new agent
Add comment
Add a comment to a ticket
Create ticket
Create a new ticket
Create chat
Create a chat or send messages to an existing chat on behalf of the client
Create client
Create a new client
Send chat message
Sends a chat message to the client in chat
Update client
Update details of a client
Update agent
Updates an existing agent
Update ticket
Update details of a ticket
Fetch agent by email
Fetch details of an agent using email id
Fetch client
Fetch details of a client using id
Fetch ticket
Fetch details of a ticket using ticket id
Fetch agent by ID
Fetch details of an agent using id
Create project
Creates new project
Add checklist item
Creates a new checklist item in the specified task
Create task
Creates new task
Create company label
Creates a new company label
Update task
Updates the details of an existing task using task ID
Fetch task
Fetches the details of an existing task using task ID or task name
What is Usedesk?
Usedesk customer support application
Similar apps
What is TeamGantt?
TeamGantt is a cloud-based Gantt chart and project management application. It lets you plan, schedule, and manage your projects, and provides you tools such as collaborative Gantt charts, time tracking, file sharing, and more.
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Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >Zoho Flow was the main reason we decided in favor of the Zoho platform. An ability to integrate the different parts of the platform is priceless, and we were able to set as many process triggers as we need. Currently, we have eight large flows. They integrate Zoho Books, Zoho Desk, Zoho CRM, and Zoho Cliq in various combinations. Learn more
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CEO, Lakeside CNC Group
Zoho Flow has the ability to connect various apps in a simple way. It helped us provide our clients with an automated billing process that saves them over 50 hours of manual work per year. The platform is intuitive and easy to use even for non-developers like me.
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We use Zoho Flow to connect Zoho Billing with JotForm. As our customers fill their preferences in JotForm, Zoho Flow passes it to Zoho Billing and creates a subscription automatically. It was impressive that we were able to configure all this on a simple drag-and-drop interface!
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