Integrate Usedesk with TeamWave

Send information between Usedesk and TeamWave automatically, without writing any code, using Zoho Flow.

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Create action items in your TeamWave for newly generated tickets in Usedesk

Ensure all customer concerns are promptly addressed by creating tasks for each ticket. This flow will add new tasks to your TeamWave for new tickets generated in Usedesk.

How it works
  1. The flow triggers when a new ticket is created in Usedesk.
  2. Zoho Flow creates a new task in TeamWave.
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Create action items in your TeamWave for newly generated tickets in Usedesk

Usedesk + TeamWave

Build your own integrations between Usedesk and TeamWave

Connect Usedesk and TeamWave with over 850+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Usedesk and TeamWave using the below triggers and actions

All Triggers - A trigger kickstarts the flow

New client

Triggers when a new client is created

New ticket

Triggers when a new ticket is created

All Actions - Actions are the automated tasks

Create agent

Creates a new agent

Add comment

Add a comment to a ticket

Create ticket

Create a new ticket

Create chat

Create a chat or send messages to an existing chat on behalf of the client

Create client

Create a new client

Send chat message

Sends a chat message to the client in chat

Update client

Update details of a client

Update agent

Updates an existing agent

Update ticket

Update details of a ticket

Fetch agent by email

Fetch details of an agent using email id

Fetch client

Fetch details of a client using id

Fetch ticket

Fetch details of a ticket using ticket id

Fetch agent by ID

Fetch details of an agent using id

Create person

Creates a new person

Create task list

Creates a new task list

Create milestone

Creates a new milestone

Create activity

Creates a new activity

Create project

Creates a new project

Create deal

Creates a new deal

Create task

Creates a new task

Create organization

Creates a new organization

Create event

Creates a new event

Update event

Update the details of an existing event

Update organization

Updates the details of an existing organization

Update task

Updates the details of an existing task

Update deal

Updates the details of an existing deal

Update person

Updates the details of an existing person

What is Usedesk?

Usedesk customer support application

Customer Support Helpdesk

What is TeamWave?

TeamWave is an integrated suite of CRM, project management, and HR software applications for small & medium-sized companies. It provides features such as lead capture forms, automatic lead assignment, time tracking, email integration, sales forecasting, and more.

CRM HR Project Management

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Owain ap Rees

Sales Director, Artico

All the interactions, including customer relationship management, are automated and pre-determined in Zoho Flow. This allows our employees to concentrate on the tasks that are more important than the manual data inputs. Learn more

Louis Castellano

CEO, Lakeside CNC Group

Fabricroot's manual process of maintaining and managing inventory was then automated using Zoho Flow. Without Zoho Flow, the project would have taken longer to integrate and encountered unknown challenges. Zoho Flow now acts as the backbone of their online business. Learn more

Harnoor Abroll

Technical and Operations Head, TruAct

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