Integrate Usedesk with Teamwork Projects

Send information between Usedesk and Teamwork Projects automatically, without writing any code, using Zoho Flow.

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Create a task in Teamwork Projects for new tickets created in Usedesk

Promptly address your customers' issues by creating tasks whenever a new ticket arises. This flow will add new tasks to your Teamwork Projects for new tickets generated in Usedesk.

How it works
  1. The flow triggers when a new ticket is created in Usedesk.
  2. Zoho Flow creates a new task in the selected task list in Teamwork Projects.
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Create a task in Teamwork Projects for new tickets created in Usedesk

Usedesk + Teamwork Projects

Build your own integrations between Usedesk and Teamwork Projects

Connect Usedesk and Teamwork Projects with over 750+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Usedesk and Teamwork Projects using the below triggers and actions

All Triggers - A trigger kickstarts the flow

New ticket

Triggers when a new ticket is created

New client

Triggers when a new client is created

New milestone

Triggers when a new milestone is created in the selected project

New task

Triggers when a new task is created in the selected project

New message

Triggers when a new message is created in the selected project

New company

Triggers when a new company is created

New person

Triggers when a new person is added

New time entry

Triggers when a new time entry is created in the selected project

New person in project

Triggers when a new person is added in the selected project

New task list

Triggers when a new task list is created in the selected project

New project

Triggers when a new project is created

All Actions - Actions are the automated tasks

Create agent

Creates a new agent

Add comment

Add a comment to a ticket

Create ticket

Create a new ticket

Create chat

Create a chat or send messages to an existing chat on behalf of the client

Create client

Create a new client

Send chat message

Sends a chat message to the client in chat

Update client

Update details of a client

Update agent

Updates an existing agent

Update ticket

Update details of a ticket

Fetch agent by email

Fetch details of an agent using email id

Fetch client

Fetch details of a client using id

Fetch ticket

Fetch details of a ticket using ticket id

Fetch agent by ID

Fetch details of an agent using id

Create task

Creates a new task in the selected task list

Create company

Creates a new company

Create milestone

Creates a new milestone in the selected project

Create project

Creates a new project

Create time entry

Creates a new time entry in the selected project

Create message

Creates a new message in the selected project

Add person

Adds a new person

Fetch task

Fetches the details of an existing task

Fetch person

Fetches the details of a person by person ID or email address

Fetch company

Fetches the details of an existing company

Fetch project

Fetches the details of an existing project

Fetch tag

Fetches the details of a tag by ID or name

Fetch task list

Fetch the details of an existing task list

What is Usedesk?

Usedesk customer support application

Customer Support Helpdesk

What is Teamwork Projects?

Teamwork Projects is a project management software that helps collaborative teams manage projects by categorizing them, adding tags, and creating task list templates to plan efficiently.

Project Management

Build comprehensive workflows using

Webhook triggers

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Logic

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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