

Integrate Usedesk with Teamwork Projects
Send information between Usedesk and Teamwork Projects automatically, without writing any code, using Zoho Flow.
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Create a task in Teamwork Projects for new tickets created in Usedesk
Promptly address your customers' issues by creating tasks whenever a new ticket arises. This flow will add new tasks to your Teamwork Projects for new tickets generated in Usedesk.
How it works
- The flow triggers when a new ticket is created in Usedesk.
- Zoho Flow creates a new task in the selected task list in Teamwork Projects.


Create a task in Teamwork Projects for new tickets created in Usedesk
Usedesk + Teamwork Projects

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Supported triggers and actions
Integrate Usedesk and Teamwork Projects using the below triggers and actions
All Triggers - A trigger kickstarts the flow

New ticket
Triggers when a new ticket is created

New client
Triggers when a new client is created

New milestone
Triggers when a new milestone is created in the selected project

New task
Triggers when a new task is created in the selected project

New message
Triggers when a new message is created in the selected project

New company
Triggers when a new company is created

New person
Triggers when a new person is added

New time entry
Triggers when a new time entry is created in the selected project

New person in project
Triggers when a new person is added in the selected project

New task list
Triggers when a new task list is created in the selected project

New project
Triggers when a new project is created
All Actions - Actions are the automated tasks

Create agent
Creates a new agent

Add comment
Add a comment to a ticket

Create ticket
Create a new ticket

Create chat
Create a chat or send messages to an existing chat on behalf of the client

Create client
Create a new client

Send chat message
Sends a chat message to the client in chat

Update client
Update details of a client

Update agent
Updates an existing agent

Update ticket
Update details of a ticket

Fetch agent by email
Fetch details of an agent using email id

Fetch client
Fetch details of a client using id

Fetch ticket
Fetch details of a ticket using ticket id

Fetch agent by ID
Fetch details of an agent using id

Create task
Creates a new task in the selected task list

Create company
Creates a new company

Create milestone
Creates a new milestone in the selected project

Create project
Creates a new project

Create time entry
Creates a new time entry in the selected project

Create message
Creates a new message in the selected project

Add person
Adds a new person

Fetch task
Fetches the details of an existing task

Fetch person
Fetches the details of a person by person ID or email address

Fetch company
Fetches the details of an existing company

Fetch project
Fetches the details of an existing project

Fetch tag
Fetches the details of a tag by ID or name

Fetch task list
Fetch the details of an existing task list
What is Usedesk?
Usedesk customer support application
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What is Teamwork Projects?
Teamwork Projects is a project management software that helps collaborative teams manage projects by categorizing them, adding tags, and creating task list templates to plan efficiently.
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