Integrate Usedesk with Wrike
Send information between Usedesk and Wrike automatically, without writing any code, using Zoho Flow.
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Add new tasks to your Wrike for new tickets generated in Usedesk
Efficiently address customer concerns by promptly creating tasks. This flow will create a task in your Wrike for newly generated tickets in Usedesk.
How it works
- The flow triggers when a new ticket is created in Usedesk.
- Zoho Flow creates a new task under the selected folder or project in Wrike.
Add new tasks to your Wrike for new tickets generated in Usedesk
Usedesk + Wrike
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Supported triggers and actions
Integrate Usedesk and Wrike using the below triggers and actions
All Triggers - A trigger kickstarts the flow
New client
Triggers when a new client is created
New ticket
Triggers when a new ticket is created
Folder or project created
Triggers when a new folder or project is created
Folder or project event occurred
Triggers when an event has occurred in a folder or a project
Task created
Triggers when a new task is created
Comment added for folder or project
Triggers when a new comment is added for a folder or project
Project status updated
Triggers when the status of a project is updated
Attachment added
Triggers when an attachment is added and extracts the attachment URL
Comment added for task
Triggers when a new comment is added for a task
Task status updated
Triggers when the status of a task is updated
Task event occurred
Triggers when an event has occurred in a task
All Actions - Actions are the automated tasks
Create agent
Creates a new agent
Add comment
Add a comment to a ticket
Create ticket
Create a new ticket
Create chat
Create a chat or send messages to an existing chat on behalf of the client
Create client
Create a new client
Send chat message
Sends a chat message to the client in chat
Update client
Update details of a client
Update agent
Updates an existing agent
Update ticket
Update details of a ticket
Fetch agent by email
Fetch details of an agent using email id
Fetch client
Fetch details of a client using id
Fetch ticket
Fetch details of a ticket using ticket id
Fetch agent by ID
Fetch details of an agent using id
Add comment to folder or project
Adds a comment to the selected folder or project
Fetch user
Fetches the details of an existing user
Create task
Creates a new task under the selected folder or project
Create time log entry
Creates a new time log entry for the specified task
Create folder
Creates a new folder under the selected parent folder
Create project
Creates a new project under the selected folder
Add comment to task
Adds a comment to the specified task
Update project
Updates the details of an existing project
Update task
Updates the details of an existing task
Fetch task
Fetches the details of an existing task
Fetch folder or project
Fetches the details of an existing folder or project
What is Usedesk?
Usedesk customer support application
What is Wrike?
Wrike is a project management tool where you can plan and organize your projects, tasks, and folders. You can customize your dashboard, synchronize tasks and milestones with calendar, and be up to date with the live activity stream.
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