Integrate Usedesk with Yodiz
Send information between Usedesk and Yodiz automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Create action items in your Yodiz for newly generated tickets in Usedesk
Create tasks for your tickets to guarantee timely resolution of customer queries. This flow will generate a task within your Yodiz for fresh tickets initiated in Usedesk.
How it works
- The flow triggers when a new ticket is created in Usedesk.
- Zoho Flow creates a new task in the selected user story in Yodiz.
Create action items in your Yodiz for newly generated tickets in Usedesk
Usedesk + Yodiz
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Supported triggers and actions
Integrate Usedesk and Yodiz using the below triggers and actions
All Triggers - A trigger kickstarts the flow
New client
Triggers when a new client is created
New ticket
Triggers when a new ticket is created
Task created
Triggers when a new task is created in a user story
User story created
Triggers when a new user story is created
Epic created
Triggers when a new epic is created
Issue created
Triggers when a new issue is created
All Actions - Actions are the automated tasks
Create agent
Creates a new agent
Add comment
Add a comment to a ticket
Create ticket
Create a new ticket
Create chat
Create a chat or send messages to an existing chat on behalf of the client
Create client
Create a new client
Send chat message
Sends a chat message to the client in chat
Update client
Update details of a client
Update agent
Updates an existing agent
Update ticket
Update details of a ticket
Fetch agent by email
Fetch details of an agent using email id
Fetch client
Fetch details of a client using id
Fetch ticket
Fetch details of a ticket using ticket id
Fetch agent by ID
Fetch details of an agent using id
Create issue
Creates a new issue
Update issue
Updates the details of an existing issue
Create task
Creates a new task in the selected user story
Create user story
Creates a new user story
Update user story
Updates the details of an existing user story
Create epic
Creates a new epic
Update epic
Updates the details of an existing epic
Update task
Updates the details of an existing task
What is Usedesk?
Usedesk customer support application
Similar apps
What is Yodiz?
Yodiz is a web-based agile project management application for scaling agile and DevOps. It supports product backlog management, kanban, scrum management, bug tracking, team discussions, and software configuration management integrations.
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