Integrate weForms with Usedesk

Send information between weForms and Usedesk automatically, without writing any code, using Zoho Flow.

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Generate a ticket in Usedesk when a form is submitted in weForms

Improve response times to customer queries by promptly generating tickets upon form submission. This flow will generate a new ticket in Usedesk in response to each new form submission in weForms.

How it works
  1. The flow triggers when a form entry is submitted in weForms.
  2. Zoho Flow creates a new ticket in Usedesk.
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Generate a ticket in Usedesk when a form is submitted in weForms

weForms + Usedesk

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Supported triggers and actions

Integrate weForms and Usedesk using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Form entry submitted

Triggers when a form entry is submitted

New ticket

Triggers when a new ticket is created

New client

Triggers when a new client is created

All Actions - Actions are the automated tasks

Create agent

Creates a new agent

Add comment

Add a comment to a ticket

Create ticket

Create a new ticket

Create chat

Create a chat or send messages to an existing chat on behalf of the client

Create client

Create a new client

Send chat message

Sends a chat message to the client in chat

Update client

Update details of a client

Update agent

Updates an existing agent

Update ticket

Update details of a ticket

Fetch agent by email

Fetch details of an agent using email id

Fetch client

Fetch details of a client using id

Fetch ticket

Fetch details of a ticket using ticket id

Fetch agent by ID

Fetch details of an agent using id

What is weForms?

weForms is a form builder WordPress plugin that can help you create online contact forms.

Forms WordPress Plugins

What is Usedesk?

Usedesk customer support application

Customer Support Helpdesk

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Zoho Flow connects the apps that cannot be connected in other ways. With the proper flows, we have all the processes standardized, and the interactions between the different roles in the company are standardized, too. Learn more

Louis Castellano

CEO, Lakeside CNC Group

Zoho Flow has the ability to connect various apps in a simple way. It helped us provide our clients with an automated billing process that saves them over 50 hours of manual work per year. The platform is intuitive and easy to use even for non-developers like me.

Julien Granjean

CEO, iDAYit

Zoho Flow has automated our entire "Security Operations" process, saving us a lot of manual work and admin overhead, in turn enabling us to focus our efforts on providing clients with accurate and quality services.

Neville Mader

Director, Perth Security Services

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