Integrate Zendesk with Basecamp 2
Send information between Zendesk and Basecamp 2 automatically, without writing any code, using Zoho Flow.
Build your own integrations between Zendesk and Basecamp 2
Connect Zendesk and Basecamp 2 with over 850+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate Zendesk and Basecamp 2 using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Ticket created
Triggers when a new ticket is created
Organization created
Triggers when a new organization is created
User created
Triggers when a new user is created
Ticket updated
Triggers when the details of a ticket is updated
New topic
Triggers when a new topic is created
Updated person
Triggers when the details of an existing person are updated
New activity
Triggers when there is an activity in the selected project
New message
Triggers when an new message is added in a project.
New file
Triggers when a new file is added in the selected project
New calendar
Triggers when a new calendar is created
New global activity
Triggers when there is an activity in any project
New calendar event in project
Triggers when a new event is created in the selected project
New person
Triggers when a new person is added in the selected account
New calendar event in calendar
Triggers when a new event is created in the selected calendar
Updated to-do
Triggers when an existing to-do is updated
New project
Triggers when a new project is created
New to-do item
Triggers when a new to-do item is added to the selected list
New to-do list
Triggers when a new to-do list is created
New text document
Triggers when a new text document is added to the selected project
New project template
Triggers when a new project template is created
New comment
Triggers when a new comment is added
All Actions - Actions are the automated tasks
Create Organization
Creates a new organization
Create Request
Creates a new ticket in a verified end user's account
Create User
Creates a new user
Add Tag
Adds tag to the selected ticket
Create Ticket
Creates a new ticket
Update User Details
Updates an existing user's details
Add Comment
Adds comment to the selected ticket
Update Ticket
Updates an existing ticket status or adds comments
Update Organization
Updates an existing organization
Fetch Organization
Fetches the details of an existing organization
Fetch Ticket
Fetches a ticket by ID
Fetch User
Fetches the details of an existing user by ID
Grant access to project
Grants access to the selected project for the specified email
Create to-do
Creates a new to-do item in the selected list
Create to-do list
Creates a new to-do list
Create calendar event in calendar
Creates a new event in the selected calendar
Create document
Creates a new document
Update to-do
Updates an existing to-do
Create calendar event in project
Creates a new calendar event in the selected project
Create project from template
Creates a new project from the selected template
Create project
Creates a new project
Create message
Creates a new message
What is Zendesk?
Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.
What is Basecamp 2?
Basecamp 2 is project management software. You can add unlimited users, manage multiple projects, and track all project communication at one place.
Similar apps
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
Learn more >
Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
Learn more >
Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >We use Zoho Flow as the business process designer, where our apps are connected according to the actual, real-life interactions. The most measurable benefit is that we do not have 'forgotten repairs' anymore. Learn more
Louis Castellano
CEO, Lakeside CNC Group
Zoho Flow has automated our entire "Security Operations" process, saving us a lot of manual work and admin overhead, in turn enabling us to focus our efforts on providing clients with accurate and quality services.
Neville Mader
Director, Perth Security Services
We use Zoho Flow to connect Zoho Billing with JotForm. As our customers fill their preferences in JotForm, Zoho Flow passes it to Zoho Billing and creates a subscription automatically. It was impressive that we were able to configure all this on a simple drag-and-drop interface!
Josh Lucas
Head of Operations, AAA Band Rentals
