Integrate Zendesk with Box
Send information between Zendesk and Box automatically, without writing any code, using Zoho Flow.
Build your own integrations between Zendesk and Box
Connect Zendesk and Box with over 900+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate Zendesk and Box using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Organization created
Triggers when a new organization is created
Ticket created
Triggers when a new ticket is created
Ticket updated
Triggers when the details of a ticket is updated
User created
Triggers when a new user is created
Folder event occurred
Triggers when the selected event has occurred for a folder
Comment event occurred
Triggers when the selected event has occurred for a comment
File event occurred
Triggers when the selected event has occurred for a file
Task assignment event occurred
Triggers when the selected event has occurred for a task assignment
All Actions - Actions are the automated tasks
Create User
Creates a new user
Create Ticket
Creates a new ticket
Add Tag
Adds tag to the selected ticket
Create Request
Creates a new ticket in a verified end user's account
Create Organization
Creates a new organization
Update Organization
Updates an existing organization
Update Ticket
Updates an existing ticket status or adds comments
Add Comment
Adds comment to the selected ticket
Update User Details
Updates an existing user's details
Fetch Ticket
Fetches a ticket by ID
Fetch Organization
Fetches the details of an existing organization
Fetch User
Fetches the details of an existing user by ID
Add comment to file
Adds a comment to the selected file
Create folder
Creates a new folder
Add task to file
Adds a task to the selected file
Fetch folder
Fetches the details of an existing folder by name
What is Zendesk?
Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.
Similar apps
What is Box?
Box is a cloud storage and collaboration platform to securely store, access, and share files. You can watermark documents, control access and visibility, and organize your content using metadata.
Similar apps
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
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