Integrate Zendesk with Emsisoft

Send information between Zendesk and Emsisoft automatically, without writing any code, using Zoho Flow.

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Create a new ticket in a verified end user's account in Zendesk when a scan data created in Emsisoft

Integrate Emsisoft with Zendesk using Zoho Flow. Whenever a scan data created in Emsisoft, Zoho Flow automatically creates a new ticket in a verified end user's account in Zendesk. This integration keeps your workflows in sync and eliminates manual work.

Set up this flow in minutes — no coding required.

How it works
  1. The flow triggers when a scan data created in Emsisoft.
  2. Zoho Flow creates a new ticket in a verified end user's account in Zendesk.
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Create a new ticket in a verified end user's account in Zendesk when a scan data created in Emsisoft

Emsisoft + Zendesk

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Supported triggers and actions

Integrate Zendesk and Emsisoft using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Organization created

Triggers when a new organization is created

Ticket created

Triggers when a new ticket is created

Ticket updated

Triggers when the details of a ticket is updated

User created

Triggers when a new user is created

Scan data created

Triggers when a scan data created

Device added or removed

Triggers when a device is added or removed from the selected workspace

Workspace created

Triggers when a new workspace is created

All Actions - Actions are the automated tasks

Create User

Creates a new user

Create Ticket

 Creates a new ticket

Add Tag

Adds tag to the selected ticket

Create Request

Creates a new ticket in a verified end user's account

Create Organization

Creates a new organization

Update Organization

Updates an existing organization

Update Ticket

Updates an existing ticket status or adds comments

Add Comment

Adds comment to the selected ticket

Update User Details

Updates an existing user's details

Fetch Ticket

Fetches a ticket by ID

Fetch Organization

Fetches the details of an existing organization

Fetch User

Fetches the details of an existing user by ID

Invite user

Invites the specified user to the selected workspace

Create report

Creates a new report

Create notification

Creates a new notification

Start quick scan

Sends a 'start quick scan' command to the selected device

Create protection group

Creates a new protection group

Start custom scan

Sends a 'start custom scan' command to the selected device

Create permission group

Creates a new permission group

Start malware scan

Sends a 'start malware scan' command to the selected device

Update device notes

Updates the details of the notes of an existing device

Update notification

Updates the details of an existing workspace notification

Update workspace name

Updates the name of an existing workspace

Get workspace install token

Returns the workspace install token with tagged download links

Fetch report

Fetches the details of an existing report using GUID

Get account user

Returns the details of the account user

Search workspace

Searches for the details of an existing workspace using name

Search device

Searches for the details of an existing device using name

What is Zendesk?

Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.

Customer Support Popular

What is Emsisoft?

Emsisoft Anti-Malware Home is a cybersecurity solution that provides protection against all internet threats. It also protects your servers and endpoints with centralized management tools.

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