Integrate Zendesk with GrowSurf

Send information between Zendesk and GrowSurf automatically, without writing any code, using Zoho Flow.

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Create a new ticket in a verified end user's account in Zendesk when a new participant is added to a campaign in GrowSurf

Integrate GrowSurf with Zendesk using Zoho Flow. Whenever a new participant is added to a campaign in GrowSurf, Zoho Flow automatically creates a new ticket in a verified end user's account in Zendesk. This integration keeps your workflows in sync and eliminates manual work.

Set up this flow in minutes — no coding required.

How it works
  1. The flow triggers when a new participant is added to a campaign in GrowSurf.
  2. Zoho Flow creates a new ticket in a verified end user's account in Zendesk.
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Create a new ticket in a verified end user's account in Zendesk when a new participant is added to a campaign in GrowSurf

GrowSurf + Zendesk

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Supported triggers and actions

Integrate Zendesk and GrowSurf using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Organization created

Triggers when a new organization is created

Ticket created

Triggers when a new ticket is created

Ticket updated

Triggers when the details of a ticket is updated

User created

Triggers when a new user is created

Participant added

Triggers when a new participant is added to a campaign

Campaign ended

Triggers when a campaign ends

Reward unlocked by participant

Triggers when a participant unlocks a reward

All Actions - Actions are the automated tasks

Create User

Creates a new user

Create Ticket

 Creates a new ticket

Add Tag

Adds tag to the selected ticket

Create Request

Creates a new ticket in a verified end user's account

Create Organization

Creates a new organization

Update Organization

Updates an existing organization

Update Ticket

Updates an existing ticket status or adds comments

Add Comment

Adds comment to the selected ticket

Update User Details

Updates an existing user's details

Fetch Ticket

Fetches a ticket by ID

Fetch Organization

Fetches the details of an existing organization

Fetch User

Fetches the details of an existing user by ID

Add participant

Adds a participant to the selected campaign

Update participant

Updates the details of an existing participant of a campaign using their email address

Fetch participant

Fetches the details of an existing participant by email address

Remove participant

Removes a participant from a campaign using their email address

What is Zendesk?

Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.

Customer Support Popular

What is GrowSurf?

GrowSurf is a free marketing automation tool used by organizations to design and execute online campaigns, while targeting specific audiences.

Marketing Automation

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

Zoho Flow is the powerhouse of Zoho One! Native app integrations inside Zoho One have their limitations, but Zoho Flow can easily address them. It has enabled me to use Zoho's applications as per my business, without making any process changes. It ensures that we can cater to more customers with the same resources. By automating our admin work, Zoho Flow has helped us save over $65,000 AUD/year.

Greg Szabo

Operations Manager, Revenue Ranch

I’m a lawyer by training, not a developer, but I built these flows myself. That says something about how accessible Zoho Flow is. It has helped us save over $100,000 and 1,200 hours every year.

Morten Lodal Askekilde

Chief Operating Officer, SHARC Energy

Zoho Flow has made our merchant onboarding at least 15 times faster—from 15 days down to under 24 hours. It also keeps our data in sync across our business apps in real time, so we're making decisions on current and accurate information.

Hugo Garcia

CEO, SHARC Energy

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