Integrate Zendesk with Mailigen

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Create a new ticket in a verified end user's account in Zendesk when a contact is unsubscribed from the selected list in Mailigen

Integrate Mailigen with Zendesk using Zoho Flow. Whenever a contact is unsubscribed from the selected list in Mailigen, Zoho Flow automatically creates a new ticket in a verified end user's account in Zendesk. This integration keeps your workflows in sync and eliminates manual work.

Set up this flow in minutes — no coding required.

How it works
  1. The flow triggers when a contact is unsubscribed from the selected list in Mailigen.
  2. Zoho Flow creates a new ticket in a verified end user's account in Zendesk.
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Create a new ticket in a verified end user's account in Zendesk when a contact is unsubscribed from the selected list in Mailigen

Mailigen + Zendesk

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Connect Zendesk and Mailigen with over 900+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Zendesk and Mailigen using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Organization created

Triggers when a new organization is created

Ticket created

Triggers when a new ticket is created

Ticket updated

Triggers when the details of a ticket is updated

User created

Triggers when a new user is created

Updated contact

Triggers when the details of an existing contact are updated

New list

Trigger when a new list is created

Opened email

Triggers when an email is opened

Clicked email

Triggers when a link is clicked in an email

New unsubscription

Triggers when a contact is unsubscribed from the selected list

Updated email address

Triggers when an existing email address is updated

Bounced email

Triggers when an email is hard bounced

New subscription

Triggers when a new contact is added to the selected list

All Actions - Actions are the automated tasks

Create User

Creates a new user

Create Ticket

 Creates a new ticket

Add Tag

Adds tag to the selected ticket

Create Request

Creates a new ticket in a verified end user's account

Create Organization

Creates a new organization

Update Organization

Updates an existing organization

Update Ticket

Updates an existing ticket status or adds comments

Add Comment

Adds comment to the selected ticket

Update User Details

Updates an existing user's details

Fetch Ticket

Fetches a ticket by ID

Fetch Organization

Fetches the details of an existing organization

Fetch User

Fetches the details of an existing user by ID

Create or update subscription

Creates or updates a subscription in the selected list

Fetch subscriber

Fetches the details of an existing subscriber by email address

Unsubscribe email subscription

Removes a recipient email address from the selected list

Unsubscribe SMS subscription

Removes a recipient phone number from the selected list

What is Zendesk?

Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.

Customer Support Popular

What is Mailigen?

Mailigen is an email marketing tool that lets you send transactional emails, create online surveys, and track various metrics for email campaigns.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Zoho Flow and Zoho's suite of products have helped us increase our efficiency by at least 50%. Thank you, Zoho, for such a wonderful software ecosystem.

Sanjay Batra

CEO, Infinite Solutions

We are very pleased with Zoho, especially Zoho Flow. Zoho Flow has helped us break down data silos and ensured our teams work together seamlessly. It has streamlined our processes and systems, resulting in around an 80% reduction in our tickets and escalations. We didn’t need to hire a developer, as Zoho Flow is highly user-friendly and easy to use.

Mattias Johansson

CEO, Infinite Solutions

Using Zoho Flow, we’re able to tie together different Zoho applications into a cohesive and sophisticated system. It has also enabled SHARC to avoid messy external solutions, like Zapier, that can be a struggle to maintain and create more costs. Zoho Flow directly saved over 400 hours/year of the staff’s time from having to input or interact with the system unnecessarily, and improved accuracy by reducing human error.

Brett Stewart

Senior Project Manager, Artico

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