Integrate Zendesk with Qntrl

Send information between Zendesk and Qntrl automatically, without writing any code, using Zoho Flow.

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Create a new ticket in a verified end user's account in Zendesk when a card is created or updated in the selected board in Qntrl

Integrate Qntrl with Zendesk using Zoho Flow. Whenever a card is created or updated in the selected board in Qntrl, Zoho Flow automatically creates a new ticket in a verified end user's account in Zendesk. This integration keeps your workflows in sync and eliminates manual work.

Set up this flow in minutes — no coding required.

How it works
  1. The flow triggers when a card is created or updated in the selected board in Qntrl.
  2. Zoho Flow creates a new ticket in a verified end user's account in Zendesk.
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Create a new ticket in a verified end user's account in Zendesk when a card is created or updated in the selected board in Qntrl

Qntrl + Zendesk

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Supported triggers and actions

Integrate Zendesk and Qntrl using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Organization created

Triggers when a new organization is created

Ticket created

Triggers when a new ticket is created

Ticket updated

Triggers when the details of a ticket is updated

User created

Triggers when a new user is created

Card created

Triggers when a new card is created in the selected board

Card updated

Triggers when an existing card is updated in the selected board

Card comment added or updated

Triggers when a card comment is added or updated in the selected board

Card field updated

Triggers when certain fields are updated in an existing card

Card created or updated

Triggers when a card is created or updated in the selected board

All Actions - Actions are the automated tasks

Create User

Creates a new user

Create Ticket

 Creates a new ticket

Add Tag

Adds tag to the selected ticket

Create Request

Creates a new ticket in a verified end user's account

Create Organization

Creates a new organization

Update Organization

Updates an existing organization

Update Ticket

Updates an existing ticket status or adds comments

Add Comment

Adds comment to the selected ticket

Update User Details

Updates an existing user's details

Fetch Ticket

Fetches a ticket by ID

Fetch Organization

Fetches the details of an existing organization

Fetch User

Fetches the details of an existing user by ID

Add table row

Adds a new row to the selected table

Add user

Adds a new user to the selected organization

Post comment

Posts a comment to the selected card

Create card

Creates a new card in the selected board within the organization

Perform transition

Performs a transition to move the card to the next stage

Update card

Updates the details of an existing card

Fetch table row

Fetches the details of an existing row from a table

Fetch card

Fetches the details of an existing card

Fetch user

Fetches the details of an existing user

Fetch next transitions for a card

Fetches the details of the next transition(s) available for a card from its current stage

What is Zendesk?

Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.

Customer Support Popular

What is Qntrl?

Qntrl is an enterprise workflow orchestration platform that helps operations and IT leaders govern how work moves across the organization, automating complex business processes with the speed of no-code and the control of enterprise IT.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

Learn more >

Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

Learn more >

Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

It is amazing what processes can be automated with Zoho Flow. It can be difficult to visualize what can be done. Ask the experts at Zoho Flow, they can tell you straight away and if it needs customization they will help you build it! Learn more

Owain ap Rees

Sales Director, Artico

All the interactions, including customer relationship management, are automated and pre-determined in Zoho Flow. This allows our employees to concentrate on the tasks that are more important than the manual data inputs. Learn more

Louis Castellano

CEO, Lakeside CNC Group

Zoho Flow has revolutionized our integration process, allowing us to transfer data seamlessly across multiple platforms without the need for coding. It has eliminated tedious and time-consuming tasks, making our workflow more efficient and saving us valuable time and effort. Zoho Flow is a game-changer for us, and I highly recommend it to anyone looking to streamline their business processes. Learn more

Toto

Technical Engineer, Master Liveaboards

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