Integrate Zendesk with ServiceDesk Plus Cloud
Send information between Zendesk and ServiceDesk Plus Cloud automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Create a new ticket in a verified end user's account in Zendesk when a new release note is created in ServiceDesk Plus Cloud
Integrate ServiceDesk Plus Cloud with Zendesk using Zoho Flow. Whenever a new release note is created in ServiceDesk Plus Cloud, Zoho Flow automatically creates a new ticket in a verified end user's account in Zendesk. This integration keeps your workflows in sync and eliminates manual work.
Set up this flow in minutes — no coding required.
How it works
- The flow triggers when a new release note is created in ServiceDesk Plus Cloud.
- Zoho Flow creates a new ticket in a verified end user's account in Zendesk.
Create a new ticket in a verified end user's account in Zendesk when a new release note is created in ServiceDesk Plus Cloud
ServiceDesk Plus Cloud + Zendesk
Create a new ticket in a verified end user's account in Zendesk when a new comment is added in milestone in ServiceDesk Plus Cloud
Integrate ServiceDesk Plus Cloud with Zendesk using Zoho Flow. Whenever a new comment is added in milestone in ServiceDesk Plus Cloud, Zoho Flow automatically creates a new ticket in a verified end user's account in Zendesk. This integration keeps your workflows in sync and eliminates manual work.
Set up this flow in minutes — no coding required.
How it works
- The flow triggers when a new comment is added in milestone in ServiceDesk Plus Cloud.
- Zoho Flow creates a new ticket in a verified end user's account in Zendesk.
Create a new ticket in a verified end user's account in Zendesk when a new comment is added in milestone in ServiceDesk Plus Cloud
ServiceDesk Plus Cloud + Zendesk
Create a new ticket in a verified end user's account in Zendesk when an existing task is updated in ServiceDesk Plus Cloud
Integrate ServiceDesk Plus Cloud with Zendesk using Zoho Flow. Whenever an existing task is updated in ServiceDesk Plus Cloud, Zoho Flow automatically creates a new ticket in a verified end user's account in Zendesk. This integration keeps your workflows in sync and eliminates manual work.
Set up this flow in minutes — no coding required.
How it works
- The flow triggers when an existing task is updated in ServiceDesk Plus Cloud.
- Zoho Flow creates a new ticket in a verified end user's account in Zendesk.
Create a new ticket in a verified end user's account in Zendesk when an existing task is updated in ServiceDesk Plus Cloud
ServiceDesk Plus Cloud + Zendesk
Create a new ticket in a verified end user's account in Zendesk when Trigger when a new task is created in project in ServiceDesk Plus Cloud
Integrate ServiceDesk Plus Cloud with Zendesk using Zoho Flow. Whenever Trigger when a new task is created in project in ServiceDesk Plus Cloud, Zoho Flow automatically creates a new ticket in a verified end user's account in Zendesk. This integration keeps your workflows in sync and eliminates manual work.
Set up this flow in minutes — no coding required.
How it works
- The flow triggers when Trigger when a new task is created in project in ServiceDesk Plus Cloud.
- Zoho Flow creates a new ticket in a verified end user's account in Zendesk.
Create a new ticket in a verified end user's account in Zendesk when Trigger when a new task is created in project in ServiceDesk Plus Cloud
ServiceDesk Plus Cloud + Zendesk
Create a new ticket in a verified end user's account in Zendesk when a new request task is created in ServiceDesk Plus Cloud
Integrate ServiceDesk Plus Cloud with Zendesk using Zoho Flow. Whenever a new request task is created in ServiceDesk Plus Cloud, Zoho Flow automatically creates a new ticket in a verified end user's account in Zendesk. This integration keeps your workflows in sync and eliminates manual work.
Set up this flow in minutes — no coding required.
How it works
- The flow triggers when a new request task is created in ServiceDesk Plus Cloud.
- Zoho Flow creates a new ticket in a verified end user's account in Zendesk.
Create a new ticket in a verified end user's account in Zendesk when a new request task is created in ServiceDesk Plus Cloud
ServiceDesk Plus Cloud + Zendesk
Create a new ticket in a verified end user's account in Zendesk when a task is closed in ServiceDesk Plus Cloud
Integrate ServiceDesk Plus Cloud with Zendesk using Zoho Flow. Whenever a task is closed in ServiceDesk Plus Cloud, Zoho Flow automatically creates a new ticket in a verified end user's account in Zendesk. This integration keeps your workflows in sync and eliminates manual work.
Set up this flow in minutes — no coding required.
How it works
- The flow triggers when a task is closed in ServiceDesk Plus Cloud.
- Zoho Flow creates a new ticket in a verified end user's account in Zendesk.
Create a new ticket in a verified end user's account in Zendesk when a task is closed in ServiceDesk Plus Cloud
ServiceDesk Plus Cloud + Zendesk
Build your own integrations between Zendesk and ServiceDesk Plus Cloud
Connect Zendesk and ServiceDesk Plus Cloud with over 900+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate Zendesk and ServiceDesk Plus Cloud using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Organization created
Triggers when a new organization is created
Ticket created
Triggers when a new ticket is created
Ticket updated
Triggers when the details of a ticket is updated
User created
Triggers when a new user is created
Change updated
Triggers when a change is updated
Task closed
Triggers when a task is closed
Change created
Triggers when a new change is created
Asset created
Triggers when a new asset is created
Problem created
Triggers when a new problem is created in a template
Request approved
Triggers when an existing request is approved
Request updated in template
Triggers when an existing request is updated in the selected template
Task created
Triggers when a new task is created
Request created in template
Triggers when a new request is created in the selected template
Request created
Triggers when a new request is created
Change status updated
Triggers when the status of an existing change is updated
Task updated
Triggers when the details of an existing task are updated
Request updated
Triggers when the details of an existing request are updated
Note created
Triggers when a new note is created
Requester created
Triggers when a new requester is created
All Actions - Actions are the automated tasks
Create User
Creates a new user
Create Ticket
Creates a new ticket
Add Tag
Adds tag to the selected ticket
Create Request
Creates a new ticket in a verified end user's account
Create Organization
Creates a new organization
Update Organization
Updates an existing organization
Update Ticket
Updates an existing ticket status or adds comments
Add Comment
Adds comment to the selected ticket
Update User Details
Updates an existing user's details
Fetch Ticket
Fetches a ticket by ID
Fetch Organization
Fetches the details of an existing organization
Fetch User
Fetches the details of an existing user by ID
Create problem
Creates a new problem
Create request
Creates a new request
Associate request with problem
Associates a request with a specific problem
Create requester
Creates a new requester
Create change
Creates a new change
Add solution
Adds a new solution
Create request note
Creates a note for the selected request
Update requester
Updates the details of an existing requester based on ID
Update request
Updates the details of an existing request
Update change
Updates the details of an existing change
Update problem
Updates the details of an existing problem
Fetch request UDF attributes
Fetches a request UDF attribute by its name
Fetch problem
Fetches the details of an existing problem by ID
Fetch change UDF attributes
Fetches a change's UDF attributes by name
Fetch change attribute
Fetches the details of an existing change attribute by name
Fetch solution topic
Fetches a solution topic by its name
Fetch request - By ID
Fetches the details of an existing request by ID
Fetch requester
Fetches the details of an existing requester by email address
Find a request attribute
Fetches a request attribute by its name
Fetch problem attribute ID
Fetches the selected problem's attribute ID by name
What is Zendesk?
Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.
Similar apps
What is ServiceDesk Plus Cloud?
ManageEngine ServiceDesk Plus is help desk software with built-in asset and project management. You can track configuration changes, map relationships, and view data graphically to make informed decisions.
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Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >Once we put Flow into place, we saw zero errors through manual entry and significantly faster, simpler order processing. Learn more
Owain ap Rees
Sales Director, Artico
Zoho Flow was the deal-maker for the whole Zoho platform. For everyone who wants to use more than one Zoho app, Zoho Flow is a must. Learn more
Louis Castellano
CEO, Lakeside CNC Group
Zoho Flow has revolutionized our integration process, allowing us to transfer data seamlessly across multiple platforms without the need for coding. It has eliminated tedious and time-consuming tasks, making our workflow more efficient and saving us valuable time and effort. Zoho Flow is a game-changer for us, and I highly recommend it to anyone looking to streamline their business processes. Learn more
Toto
Technical Engineer, Master Liveaboards
