Integrate Zendesk with Surveytown
Send information between Zendesk and Surveytown automatically, without writing any code, using Zoho Flow.
Build your own integrations between Zendesk and Surveytown
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Supported triggers and actions
Integrate Zendesk and Surveytown using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Organization created
Triggers when a new organization is created
Ticket created
Triggers when a new ticket is created
Ticket updated
Triggers when the details of a ticket is updated
User created
Triggers when a new user is created
Contact subscribed
Triggers when a new contact is subscribed
Survey response changed
Triggers when a survey response is changed
Contact unsubscribed
Triggers when a contact has unsubscribed
Message bounced
Triggers when a message to a contact is bounced
All Actions - Actions are the automated tasks
Create User
Creates a new user
Create Ticket
Creates a new ticket
Add Tag
Adds tag to the selected ticket
Create Request
Creates a new ticket in a verified end user's account
Create Organization
Creates a new organization
Update Organization
Updates an existing organization
Update Ticket
Updates an existing ticket status or adds comments
Add Comment
Adds comment to the selected ticket
Update User Details
Updates an existing user's details
Fetch Ticket
Fetches a ticket by ID
Fetch Organization
Fetches the details of an existing organization
Fetch User
Fetches the details of an existing user by ID
Subscribe contact
Subscribes a contact to the specified survey
Add tag
Adds a tag to the specified survey
Create tag
Creates a new tag
Fetch survey
Fetches the details of an existing survey using ID
Fetch response by ID
Fetches the details of an existing response using ID
Unsubscribe contact
Unsubscribes a contact from the specified survey
What is Zendesk?
Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.
Similar apps
What is Surveytown?
Similar apps
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