Integrate Zendesk with Thanks.io

Send information between Zendesk and Thanks.io automatically, without writing any code, using Zoho Flow.

Build your own integrations between Zendesk and Thanks.io

Connect Zendesk and Thanks.io with over 900+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Zendesk and Thanks.io using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Organization created

Triggers when a new organization is created

Ticket created

Triggers when a new ticket is created

Ticket updated

Triggers when the details of a ticket is updated

User created

Triggers when a new user is created

All Actions - Actions are the automated tasks

Create User

Creates a new user

Create Ticket

 Creates a new ticket

Add Tag

Adds tag to the selected ticket

Create Request

Creates a new ticket in a verified end user's account

Create Organization

Creates a new organization

Update Organization

Updates an existing organization

Update Ticket

Updates an existing ticket status or adds comments

Add Comment

Adds comment to the selected ticket

Update User Details

Updates an existing user's details

Fetch Ticket

Fetches a ticket by ID

Fetch Organization

Fetches the details of an existing organization

Fetch User

Fetches the details of an existing user by ID

Send letter

Sends a letter to the specified recipient

Send notecard

Sends a notecard to the specified recipient

Send giftcard

Sends a giftcard to the specified recipients

Send windowless letter

Sends windowless letters to the specified recipients

Add recipient

Adds a recipient to your account

Track order

Tracks the specified order

Send postcard

Sends a postcard to the specified recipients

Update recipient

Updates the details of the specified recipient using recipient ID

What is Zendesk?

Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.

Customer Support Popular

What is Thanks.io?

Thanks.io is a cloud based direct mail platform that lets you send customized handwritten postcards, notecards, and letters using a hybrid font AI system.

Printer

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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All the interactions, including customer relationship management, are automated and pre-determined in Zoho Flow. This allows our employees to concentrate on the tasks that are more important than the manual data inputs. Learn more

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CEO, Lakeside CNC Group

We use Zoho Flow to connect Zoho Billing with JotForm. As our customers fill their preferences in JotForm, Zoho Flow passes it to Zoho Billing and creates a subscription automatically. It was impressive that we were able to configure all this on a simple drag-and-drop interface!

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Head of Operations, AAA Band Rentals

Zoho Flow has helped us add a new sales channel. It has helped us integrate our existing and new sales channels, and manage our inventory in real time. Learn more

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CEO, Fabricroot

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