Integrate Zendesk with Zoho Learn
Send information between Zendesk and Zoho Learn automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Create a new manual in Zoho Learn when a new ticket is created in Zendesk
Integrate Zendesk with Zoho Learn using Zoho Flow. Whenever a new ticket is created in Zendesk, Zoho Flow automatically creates a new manual in Zoho Learn. This integration keeps your workflows in sync and eliminates manual work.
Set up this flow in minutes — no coding required.
How it works
- The flow triggers when a new ticket is created in Zendesk.
- Zoho Flow creates a new manual in Zoho Learn.
Create a new manual in Zoho Learn when a new ticket is created in Zendesk
Zendesk + Zoho Learn
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Supported triggers and actions
Integrate Zendesk and Zoho Learn using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Organization created
Triggers when a new organization is created
Ticket created
Triggers when a new ticket is created
Ticket updated
Triggers when the details of a ticket is updated
User created
Triggers when a new user is created
All Actions - Actions are the automated tasks
Create User
Creates a new user
Create Ticket
Creates a new ticket
Add Tag
Adds tag to the selected ticket
Create Request
Creates a new ticket in a verified end user's account
Create Organization
Creates a new organization
Update Organization
Updates an existing organization
Update Ticket
Updates an existing ticket status or adds comments
Add Comment
Adds comment to the selected ticket
Update User Details
Updates an existing user's details
Fetch Ticket
Fetches a ticket by ID
Fetch Organization
Fetches the details of an existing organization
Fetch User
Fetches the details of an existing user by ID
Add member to manual
Adds a member to manual
Create space
Creates a new space
Add member to space
Adds a member to space
Create course
Creates a new course
Invite user to custom portal
Invites a user to your custom portal
Invite user to hub
Invites user to your hub
Create manual
Creates a new manual
Fetch manual
Fetches the details of a manual
Fetch space
Fetches the details of a space
What is Zendesk?
Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.
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Learn more >We use Zoho Flow as the business process designer, where our apps are connected according to the actual, real-life interactions. The most measurable benefit is that we do not have 'forgotten repairs' anymore. Learn more
Louis Castellano
CEO, Lakeside CNC Group
Zoho Flow has the ability to connect various apps in a simple way. It helped us provide our clients with an automated billing process that saves them over 50 hours of manual work per year. The platform is intuitive and easy to use even for non-developers like me.
Julien Granjean
CEO, iDAYit
Zoho Flow has automated our entire "Security Operations" process, saving us a lot of manual work and admin overhead, in turn enabling us to focus our efforts on providing clients with accurate and quality services.
Neville Mader
Director, Perth Security Services
