Integrate Zendesk with Zoho WorkDrive
Send information between Zendesk and Zoho WorkDrive automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Archive or unarchive team folder in Zoho WorkDrive when a new ticket is created in Zendesk
Integrate Zendesk with Zoho WorkDrive using Zoho Flow. Whenever a new ticket is created in Zendesk, Zoho Flow automatically archive or unarchive team folder in Zoho WorkDrive. This integration keeps your workflows in sync and eliminates manual work.
Set up this flow in minutes — no coding required.
How it works
- The flow triggers when a new ticket is created in Zendesk.
- Zoho Flow archive or unarchive team folder in Zoho WorkDrive.
Archive or unarchive team folder in Zoho WorkDrive when a new ticket is created in Zendesk
Zendesk + Zoho WorkDrive
Move the specified file or folder in Zoho WorkDrive when a new ticket is created in Zendesk
Integrate Zendesk with Zoho WorkDrive using Zoho Flow. Whenever a new ticket is created in Zendesk, Zoho Flow automatically moves the specified file or folder in Zoho WorkDrive. This integration keeps your workflows in sync and eliminates manual work.
Set up this flow in minutes — no coding required.
How it works
- The flow triggers when a new ticket is created in Zendesk.
- Zoho Flow moves the specified file or folder in Zoho WorkDrive.
Move the specified file or folder in Zoho WorkDrive when a new ticket is created in Zendesk
Zendesk + Zoho WorkDrive
Remove an existing label from the specified resource in Zoho WorkDrive when a new ticket is created in Zendesk
Integrate Zendesk with Zoho WorkDrive using Zoho Flow. Whenever a new ticket is created in Zendesk, Zoho Flow automatically removes an existing label from the specified resource in Zoho WorkDrive. This integration keeps your workflows in sync and eliminates manual work.
Set up this flow in minutes — no coding required.
How it works
- The flow triggers when a new ticket is created in Zendesk.
- Zoho Flow removes an existing label from the specified resource in Zoho WorkDrive.
Remove an existing label from the specified resource in Zoho WorkDrive when a new ticket is created in Zendesk
Zendesk + Zoho WorkDrive
Create a new team folder in Zoho WorkDrive when a new ticket is created in Zendesk
Integrate Zendesk with Zoho WorkDrive using Zoho Flow. Whenever a new ticket is created in Zendesk, Zoho Flow automatically creates a new team folder in Zoho WorkDrive. This integration keeps your workflows in sync and eliminates manual work.
Set up this flow in minutes — no coding required.
How it works
- The flow triggers when a new ticket is created in Zendesk.
- Zoho Flow creates a new team folder in Zoho WorkDrive.
Create a new team folder in Zoho WorkDrive when a new ticket is created in Zendesk
Zendesk + Zoho WorkDrive
Associate an existing data template with the selected file in Zoho WorkDrive when a new ticket is created in Zendesk
Integrate Zendesk with Zoho WorkDrive using Zoho Flow. Whenever a new ticket is created in Zendesk, Zoho Flow automatically associates an existing data template with the selected file in Zoho WorkDrive. This integration keeps your workflows in sync and eliminates manual work.
Set up this flow in minutes — no coding required.
How it works
- The flow triggers when a new ticket is created in Zendesk.
- Zoho Flow associates an existing data template with the selected file in Zoho WorkDrive.
Associate an existing data template with the selected file in Zoho WorkDrive when a new ticket is created in Zendesk
Zendesk + Zoho WorkDrive
Build your own integrations between Zendesk and Zoho WorkDrive
Connect Zendesk and Zoho WorkDrive with over 900+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate Zendesk and Zoho WorkDrive using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Organization created
Triggers when a new organization is created
Ticket created
Triggers when a new ticket is created
Ticket updated
Triggers when the details of a ticket is updated
User created
Triggers when a new user is created
Folder moved
Triggers when a folder is moved
File downloaded
Triggers when a file is downloaded
Folder downloaded
Triggers when a folder is downloaded
File moved
Triggers when a file is moved from a folder
File updated
Triggers when the details of an existing file are updated
Folder event occurred
Triggers when a new folder event has occurred
File created
Triggers when a new file is created
Team folder created
Triggers when a new team folder is created
File renamed
Triggers when a file is renamed
File event occurred
Triggers when a new file event has occurred
Folder created
Triggers when a new folder is created
Folder renamed
Triggers when a folder is renamed
All Actions - Actions are the automated tasks
Create User
Creates a new user
Create Ticket
Creates a new ticket
Add Tag
Adds tag to the selected ticket
Create Request
Creates a new ticket in a verified end user's account
Create Organization
Creates a new organization
Update Organization
Updates an existing organization
Update Ticket
Updates an existing ticket status or adds comments
Add Comment
Adds comment to the selected ticket
Update User Details
Updates an existing user's details
Fetch Ticket
Fetches a ticket by ID
Fetch Organization
Fetches the details of an existing organization
Fetch User
Fetches the details of an existing user by ID
Create folder
Creates a new folder in the selected path
Create blank file
Creates a file in the specified folder
Move file or folder to trash
Moves the specified file or folder to trash
Share file or folder
Shares a file or folder within your organization or external users
Fetch or create folder
Fetches the details of an existing folder. If the folder does not exist, a new folder is created.
Create collection link
Creates a new collection link
Create external share link
Creates a customized external share link
Create team folder
Creates a new team folder
Associate data template
Associates an existing data template with the selected file
Create comment
Creates a new comment in the specified file
Add member to team folder
Adds a member to the specified team folder
Add label
Adds a new label to the specified resource
Create embed code
Creates an embed code for the specified file or folder
Create download link
Creates a customized download link for the specified file or folder
Add group to team folder
Adds a group to the specified team folder
Update file or folder share permission
Updates the share permission for the specified file or folder
Copy file or folder
Creates a copy of the specified file or folder
Rename file or folder
Renames the specified file or folder
Unfollow file or folder
Unfollows the specified file or folder
Move file or folder
Moves the specified file or folder
Follow file or folder
Follows the specified file or folder for new updates
Update external share link
Updates the customized external share link
Fetch file - By keyword
Fetches the details of a file by keyword in the name or content
Fetch file or folder by ID
Fetches the details of an existing file or folder by ID
Fetch data template
Fetches the details of an existing data template
Fetch file - By name
Fetches the details of a file by name
Fetch folder
Fetches the details of a folder by name
Remove share link
Removes the specified share link
Remove label
Removes an existing label from the specified resource
What is Zendesk?
Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.
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What is Zoho WorkDrive?
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Learn more >With Zoho Flow, we've been able to handle more projects, serve clients faster, and eliminate manual work across the board, saving over 180 hours annually. It's become an essential part of how we operate.
Hitesh Matlani
Director - Business Development and Operations, Avid Brio
Zoho Flow has been a game changer for us, providing instant and accurate data that keeps us on top. It's like a coach for our agents, quickly briefing them on their goals—and that's turbocharged our sales by 50%. It doesn't sweat dealing with 60,000+ daily triggers from Upya and 5,000+ Mobile Money transactions.
Ben Walwyn
CTO, Alps Education
All the interactions, including customer relationship management, are automated and pre-determined in Zoho Flow. This allows our employees to concentrate on the tasks that are more important than the manual data input.
Louis Castellano
CEO and Owner, Package Mate
