Integrate Zoho Assist with Bigin by Zoho CRM

Send information between Zoho Assist and Bigin by Zoho CRM automatically, without writing any code, using Zoho Flow.

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Update the details of an existing unattended computer in Zoho Assist when a new contact is created in Bigin by Zoho CRM

Integrate Bigin by Zoho CRM with Zoho Assist using Zoho Flow. Whenever a new contact is created in Bigin by Zoho CRM, Zoho Flow automatically updates the details of an existing unattended computer in Zoho Assist. This integration keeps your workflows in sync and eliminates manual work.

Set up this flow in minutes — no coding required.

How it works
  1. The flow triggers when a new contact is created in Bigin by Zoho CRM.
  2. Zoho Flow updates the details of an existing unattended computer in Zoho Assist.
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Update the details of an existing unattended computer in Zoho Assist when a new contact is created in Bigin by Zoho CRM

Bigin by Zoho CRM + Zoho Assist

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Supported triggers and actions

Integrate Zoho Assist and Bigin by Zoho CRM using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Screen share session end

Triggers when a screen share session is ended

Device deleted

Triggers when a device is deleted

Device online

Triggers when a device is online

Device added

Triggers when a new device is added

Inbound request transferred

Triggers when a inbound request is transferred

Inbound request declined

Triggers when a inbound request is declined

Inbound request dropped

Triggers when a inbound request is dropped

Remote support session end

Triggers when a remote support session is ended

Inbound request delegated

Triggers when a inbound request is delegated

Unattended access session started

Triggers when a unattended access session is started

Inbound request picked

Triggers when a inbound request is picked

Remote support session customer joined

Triggers when a remote support session customer is joined

Unattended access session ended

Triggers when a unattended access session is ended

Inbound request expired

Triggers when a inbound request is expired

Remote support session started

Triggers when a remote support session is started

Inbound request created

Triggers when a new inbound request created

Screen share session started

Triggers when a screen share session is started

Device offline

Triggers when a device is offline

Product created

Triggers when a new product is created

Pipeline record created or updated

Triggers when a new pipeline record is created or updated

Pipeline record created

Triggers when a new pipeline record is created

Company updated

Triggers when any detail of an existing company is updated

Pipeline record stage updated to closed

Triggers when an existing pipeline record stage is updated to closed, won, or lost.

Pipeline record probability updated

Triggers when the probability of an existing pipeline record is updated

Product updated

Triggers when any detail of an existing product is updated

Call updated

Triggers when any detail of an existing call is updated

Contact updated

Triggers when any detail of an existing contact is updated

Pipeline record stage updated

Triggers when the details of a pipeline record stage is updated

Event created

Triggers when a new event is created

Event updated

Triggers when any detail of an existing event is updated

Pipeline record updated

Triggers when the details of an existing pipeline record are updated

Note added

Triggers when a new note is added

Task updated

Triggers when any detail of an existing task is updated

Task created

Triggers when a new task is created

Company created

Triggers when a new company is created

Contact created or updated

Triggers when a new contact is created or updated

User added

Triggers when a new user is added

Call created

Triggers when a new call is created

Contact created

Triggers when a new contact is created

All Actions - Actions are the automated tasks

Schedule session

Schedules a screen sharing session

Create unattended group

Creates a new unattended group

Create unattended session

Creates a new unattended session

Create session

Creates a new screen sharing session

Update unattended group

Updates the details of an existing unattended group

Update unattended computer

Updates the details of an existing unattended computer

Fetch unattended group

Fetches the details of an existing unattended group

Fetch unattended computer

Fetches the details of an existing unattended computer

Create or update product

Creates a new product or updates the details of an existing product

Create or update pipeline record

Creates a new pipeline record or updates the details of the pipeline record if it already exists

Create or update company

Creates a new company or updates the details of the company if it already exists

Create call

Creates a new call

Create tag

Creates a new tag in the selected module

Create task

Creates a new task

Send email

Sends an email to the specified contact

Remove tag from record

Removes an existing tag from the specified record

Create or update contact

Creates a new contact or updates the details of an existing contact

Create user

Creates a new user

Add tag to record

Adds a tag to the specified record

Create event

Creates a new event

Add note

Adds a note to the selected module

Update event

Updates the details of an existing event

Update task

Updates the details of an existing task

Update user

Updates the existing user

Update pipeline record

Updates the details of an existing pipeline record

Update contact

Updates the details of an existing contact

Update company

Updates the details of an existing company

Add product to pipeline record

Adds a product to the selected pipeline record

Update call

Updates the details of an existing call

Update product

Updates the details of an existing product

Fetch company

Fetches the details of an existing company by name or ID

Fetch event

Fetches the details of an existing event by title or ID

Fetch product

Fetches the details of an existing product by ID, name, or code

Fetch pipeline record

Fetches the details of an existing pipeline record by its name or ID

Fetch contact

Fetches the details of an existing contact by email address, name, or ID.

Fetch user

Fetches the details of an existing user by email address or ID

Fetch task

Fetches the details of an existing task by name or ID

Fetch call

Fetches the details of an existing call by its ID or the contact ID

What is Zoho Assist?

Zoho Assist is remote support and access software. You can share screens, work with multiple monitors, and offer support with the live chat feature.

What is Bigin by Zoho CRM?

Bigin is a customer pipeline management software that lets you manage deals, track activities and keep all the interactions with your contacts at one place.

CRM Popular Zoho

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Zoho Flow is a versatile and user-friendly platform that enables seamless integrations at a cost-effective price. Using Zoho Flow, we save at least $35,000 and over 3,500 hours in a year.

Pablo Silva

System Administrator, Ultravision

After implementing Zoho Flow, we reduced manual data entry errors by over 80%, saving a dozen work hours each month. Cost-wise, this translates to saving $5000–$7,000 per year, in addition to faster response times and higher lead conversion potential.

Yaniv David

Ecommerce Business Operations Manager, Amazos

We’ve been able to bring our best-practice process visions to life. Flow isn’t just an integration tool—it’s the backbone of how we scale.

Melanie Murphy

Zoho Systems Administrator, Ascent Solutions

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