

Integrate Zoho CRM with IT Portal
Send information between Zoho CRM and IT Portal automatically, without writing any code, using Zoho Flow.
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Add a new contact in IT Portal whenever a new contact is added in Zoho CRM
Ensure quick access to contact information across all platforms for enhanced engagement. This flow will add a new contact in IT Portal whenever a new contact is added in Zoho CRM.
How it works
- The flow triggers when a new contact is created in Zoho CRM.
- Zoho Flow creates a new contact in IT Portal.


Add a new contact in IT Portal whenever a new contact is added in Zoho CRM
Zoho CRM + IT Portal

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Supported triggers and actions
Integrate Zoho CRM and IT Portal using the below triggers and actions
All Triggers - A trigger kickstarts the flow

New note
Triggers when a new note is added

New contact
Triggers when a new contact is created

User created or updated
Triggers when the details of an existing user are created or updated

New lead
Triggers when a new lead is created

New module
Triggers when a new module is created

Entry created or updated
Triggers when a record entry is created or updated

New user
Triggers when a new user is created

Updated module entry
Triggers when an entry is updated in the selected module

Updated deal
Triggers when an existing deal is updated

New module entry
Triggers when a new entry is made in the selected module (eg., Leads, Deals, etc)

Site created or updated
Triggers when a site is created or if the details of an existing site are updated

Configuration created or updated
Triggers when a configuration is created or if the details of an existing configuration are updated

Contact created or updated
Triggers when a contact is created or if the details of an existing contact are updated

Device created or updated
Triggers when a device is created or if the details of an existing device are updated

Knowledge base article created or updated
Triggers when a knowledge base article is created or if the details of an existing knowledge base article are updated

Company created or updated
Triggers when a company is created or if the details of an existing company are updated
All Actions - Actions are the automated tasks

Enroll cadence
Enrolls an existing record to a cadence

Update related module entry
Relates an entry in this module with an entry in another module

Add note
Adds a note to the selected module

Un-enroll cadence
Un-enrolles a record from the cadence

Convert lead to contact
Converts a lead to a contact

Draft email
Drafts an email for the selected record

Send mail merge
Sends a mail merge with details of the selected record

Create or update lead
Creates a new lead. Updates the lead details if the email already exists.

Create or update module entry
Creates a new module entry. Updates the module entry if it already exists

Update module entry
Updates the specified module entry

Raise signal
Raises a signal to Zoho CRM

Send email template
Sends an email to the specified users

Create module entry
Creates a new module entry (eg., Leads, Deals, etc)

Remove tags
Removes tags from the specified record

Create or update contact
Creates a new contact. Updates the contact details if the email already exists.

Add tags
Adds tags to the specified record

Add user
Adds a new user

Update user
Updates the details of an existing user based on user ID

Fetch lead
Fetches a lead by email address or unique ID

Fetch deal
Fetches a deal if at least one of the following is filled: Account name, Contact name, Stage

Fetch event
Fetches an event by its title or unique ID

Fetch email template
Fetches an email template by name

Fetch inventory template
Fetches an inventory template using ID

Fetch contact
Fetches a contact by email address, unique ID, or name

Fetch user
Fetches the details of an existing user by name or email address

Clone module entry
Clones an existing module entry

Fetch account
Fetches an account by its name or unique ID

Cancel call
Cancels a event

Delete module entry
Deletes the specified entry

Fetch product
Fetches a product by its name or unique ID

Fetch module entry
Fetches a module entry by the specified values

Add address
Adds a new address

Create knowledge base article
Creates a new knowledge base article

Create site
Creates a new site

Create company
Creates a new company

Create contact
Creates a new contact

Update contact
Updates the details of an existing contact

Update address
Updates the details of an existing address

Update company
Updates the details of an existing company

Fetch site
Fetches the details of an existing site

Fetch device
Fetches the details of an existing device

Fetch contact
Fetches the details of an existing contact

Fetch configuration
Fetches the details of an existing configuration

Fetch knowledge base article
Fetches the details of an existing knowledge base article

Fetch company
Fetches the details of an existing company
What is Zoho CRM?
What is IT Portal?
IT Portal is a cloud and on-premises offering for IT documentation and MSP documentation. It securely centralizes documents, licenses, logins, contacts, apps, and devices.
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