Integrate Zoho CRM with Zoho Connect

Send information between Zoho CRM and Zoho Connect automatically, without writing any code, using Zoho Flow.

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Supported triggers and actions

Integrate Zoho CRM and Zoho Connect using the below triggers and actions

All Triggers - A trigger kickstarts the flow

New note

Triggers when a new note is added

New contact

Triggers when a new contact is created

User created or updated

Triggers when the details of an existing user are created or updated

New lead

Triggers when a new lead is created

New module

Triggers when a new module is created

Entry created or updated

Triggers when a record entry is created or updated

New user

Triggers when a new user is created

Updated module entry

Triggers when an entry is updated in the selected module

Updated deal

Triggers when an existing deal is updated

New module entry

Triggers when a new entry is made in the selected module (eg., Leads, Deals, etc)

Forum created

Triggers when a new forum is created

Event invited

Triggers when an invitee is added to an event

New task created

Triggers when a new task is created

Member added in network

Triggers when a new member added to the selected network

Task completed

Triggers when a task is completed in selected board

User mentioned in post

Triggers when the configuration user is mentioned in a conversation

Member removed from network

Triggers when a new member is removed from the selected network

Event updated

Triggers when the details of an existing event is updated

Question created

Triggers when a new questions is created

Poll created

Triggers when a new poll is created

Task updated

Triggers when the details of an existing task is updated

Announcement comment created

Triggers when a new comment is created in announcements

Forum updated

Triggers when an existing forum post is updated

Task open

Triggers when a task status is marked as open

Announcement created

Triggers when a new announcement is created

Task status changed

Triggers when the status of an existing task is updated

Announcement updated

Triggers when the details of an existing announcement is updated

User mentioned in comment

Triggers when the configuration user is mentioned in a conversation comment

Task assigned

Triggers when a task is assigned

Task unassigned

Triggers when a task is unassigned

Member removed from board

Triggers when a member is removed from a board

Task reminder

Triggers when a task is created with a reminder

Event created

Triggers when a new event is created

Member added in group

Triggers when a member added to group

Member added in board

Triggers when a member is added to a board

Board created

Triggers when a new board is created

Status created

Triggers when a new conversation is posted

Group created

Triggers when a new group is created

All Actions - Actions are the automated tasks

Enroll cadence

Enrolls an existing record to a cadence

Update related module entry

Relates an entry in this module with an entry in another module

Add note

Adds a note to the selected module

Un-enroll cadence

Un-enrolles a record from the cadence

Convert lead to contact

Converts a lead to a contact

Draft email

Drafts an email for the selected record

Send mail merge

Sends a mail merge with details of the selected record

Create or update lead

Creates a new lead. Updates the lead details if the email already exists.

Create or update module entry

Creates a new module entry. Updates the module entry if it already exists

Update module entry

Updates the specified module entry

Raise signal

Raises a signal to Zoho CRM

Send email template

Sends an email to the specified users

Create module entry

Creates a new module entry (eg., Leads, Deals, etc)

Remove tags

Removes tags from the specified record

Create or update contact

Creates a new contact. Updates the contact details if the email already exists.

Add tags

Adds tags to the specified record

Add user

Adds a new user

Update user

Updates the details of an existing user based on user ID

Fetch lead

Fetches a lead by email address or unique ID

Fetch deal

Fetches a deal if at least one of the following is filled: Account name, Contact name, Stage

Fetch event

Fetches an event by its title or unique ID

Fetch email template

Fetches an email template by name

Fetch inventory template

Fetches an inventory template using ID

Fetch contact

Fetches a contact by email address, unique ID, or name

Fetch user

Fetches the details of an existing user by name or email address

Clone module entry

Clones an existing module entry

Fetch account

Fetches an account by its name or unique ID

Cancel call

Cancels a event

Delete module entry

Deletes the specified entry

Fetch product

Fetches a product by its name or unique ID

Fetch module entry

Fetches a module entry by the specified values

Create private task

Creates a new private task

Add comment in task

Adds a comment in the specified task

Create task in section

Creates a new task in the selected section

Add member to board

Adds a member to the selected board

Add member to group

Adds a member to the selected group

Create forum post

Creates a new forum post

Create group event

Creates a new group event

Create conversation

Creates a new conversation in the selected group

Create board

Creates a new board

Create group

Creates a new group in the selected network

Create checklist

Creates a checklist for the specified task

Create private event

Creates a new private event

Invite user

Invites a user to the selected network

Create board from board template

Creates a new board from an existing saved template

Add comment in post

Adds a comment in the specified post

Archive task

Archives the selected task

Unarchive group

Unarchives the selected group

Archive board

Archives the selected board

Unarchive board

Unarchives the selected board

Archive group

Archives the selected group

Fetch user

Fetches the details of an existing user by email address

Remove member from group

Removes a member from the selected group

Fetch post

Fetches the details of an existing post by ID or metadata

What is Zoho CRM?

Zoho CRM is an on-demand customer relationship management application. You can customize your workflows and information, predict sales with detailed reports, and even monitor trends on social media to discover leads.

What is Zoho Connect?

Zoho Connect is team collaboration software that helps teams communicate faster and get work done easily. You can plan tasks with your colleagues, prioritize, and track the progress of work.

Team Collaboration Zoho

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Once we put Flow into place, we saw zero errors through manual entry and significantly faster, simpler order processing. Learn more

Owain ap Rees

Sales Director, Artico

Zoho Flow has helped us add a new sales channel. It has helped us integrate our existing and new sales channels, and manage our inventory in real time. Learn more

Siddharth Ahuja

CEO, Fabricroot

Fabricroot's manual process of maintaining and managing inventory was then automated using Zoho Flow. Without Zoho Flow, the project would have taken longer to integrate and encountered unknown challenges. Zoho Flow now acts as the backbone of their online business. Learn more

Harnoor Abroll

Technical and Operations Head, TruAct

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