Integrate Zoho Desk with MaintainX

Send information between Zoho Desk and MaintainX automatically, without writing any code, using Zoho Flow.

Explore prebuilt integration flows to get started

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Create a new ticket in the selected organization in Zoho Desk when a new work order is created in MaintainX

Integrate MaintainX with Zoho Desk using Zoho Flow. Whenever a new work order is created in MaintainX, Zoho Flow automatically creates a new ticket in the selected organization in Zoho Desk. This integration keeps your workflows in sync and eliminates manual work.

Set up this flow in minutes — no coding required.

How it works
  1. The flow triggers when a new work order is created in MaintainX.
  2. Zoho Flow creates a new ticket in the selected organization in Zoho Desk.
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Create a new ticket in the selected organization in Zoho Desk when a new work order is created in MaintainX

MaintainX + Zoho Desk

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Create a new ticket in the selected organization in Zoho Desk when a new purchase order is created in MaintainX

Integrate MaintainX with Zoho Desk using Zoho Flow. Whenever a new purchase order is created in MaintainX, Zoho Flow automatically creates a new ticket in the selected organization in Zoho Desk. This integration keeps your workflows in sync and eliminates manual work.

Set up this flow in minutes — no coding required.

How it works
  1. The flow triggers when a new purchase order is created in MaintainX.
  2. Zoho Flow creates a new ticket in the selected organization in Zoho Desk.
+

Create a new ticket in the selected organization in Zoho Desk when a new purchase order is created in MaintainX

MaintainX + Zoho Desk

Build your own integrations between Zoho Desk and MaintainX

Connect Zoho Desk and MaintainX with over 900+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Zoho Desk and MaintainX using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Ticket thread added

Triggers when a new ticket thread is added in the selected portal

Account created

Triggers when a new account is created in the selected portal

Agent availability updated

Triggers when the availability of an agent is updated

Ticket approval added

Triggers when a new ticket approval is added

Event updated

Triggers when the details of an event is updated

Call updated

Triggers when the details of a call is updated in the selected portal

Time entry created

Triggers when a new time entry is created in the selected task

Task updated

Triggers when the details of a task is updated in the selected portal

Task created

Triggers when a new task is created in the selected portal

Article updated

Triggers when an existing article is updated

Ticket created

Triggers when a new ticket is created in the selected portal

Ticket approval updated

Triggers when the details of an existing ticket approval are updated

Ticket created or updated

Triggers when a new ticket is created or the details of an existing ticket are updated

Event created

Triggers when a new event is created in the selected portal

Agent created

Triggers when a new agent is created in the selected portal

Ticket moved

Triggers when a ticket is moved to a different team or department

Call created

Triggers when a new call is created in the selected portal

Contact created

Triggers when a new contact is created in the selected portal

Ticket comment updated

Triggers when the selected ticket comment is updated

Product created

Triggers when a new product is created

Contact updated

Triggers when the details of a contact is updated in the selected portal

Article created

Triggers when a new article is created

Ticket comment added

Triggers when a new ticket comment is added in the selected portal

Ticket updated

Triggers when the details of the selected ticket is updated

Agent updated

Triggers when the details of an agent is updated in the selected portal

Account updated

Triggers when the details of the selected account is updated

Ticket status updated

Triggers when a ticket status is changed to selected status. If status is not selected, the flow will trigger for all status changes.

Time entry updated

Triggers when a time entry is updated in the selected task

Work order status updated

Triggers when the details of an existing work order status is updated

Work request created

Triggers when a new work request is created

Purchase order status updated

Triggers when the details of an existing purchase order status is updated

Work order created

Triggers when a new work order is created

Work order updated

Tiggers when the details of an existing work order is updated

Location created

Triggers when a new location is created

Asset created

Triggers when a new asset is created

Part quantity updated

Triggers when the details of an existing part quantity is updated

Part created

Triggers when a new part is created

Purchase order updated

Triggers when the details of an existing Purchase order is updated

Part updated

Triggers when the details of an existing part is updated

Vendor created

Triggers when a new vendor is created

Work request status updated

Triggers when the details of an existing work request status is updated

New category added to work order

Triggers when a new category is added to a work order

Purchase order created

Triggers when a new purchase order is created

All Actions - Actions are the automated tasks

Fetch article

Fetches the details of an existing article

Fetch call

Fetches the details of a call based on the selected field

Trash account

Moves selected account to the recycle bin

Trash contact

Moves selected contact to the recycle bin

Trash ticket

Moves selected ticket to the recycle bin

Extract ticket key topics - Zia

Extracts key topics of the ticket using Zia's generative AI

Create contract

Creates a new contract for the selected account

Create topic

Creates a new topic

Create agent

Creates a new agent in the selected organization

Create task comment

Creates a new comment in the specified task

Create ticket

Creates a new ticket in the selected organization

Create account

Creates a new account in the selected organization

Add user to group

Adds the specified users to an existing group

Remove tag

Removes a tag from the specified ticket

Create ticket comment

Creates a comment in the selected ticket

Create task

Creates a new task in the selected department

Find ticket tone and sentiment - Zia

Finds a tone and sentiment of the ticket using Zia's generative AI

Send email reply

Sends a reply for the specified ticket created in the email channel

Create event

Creates a new event in the selected organization

Request approval for ticket

Requests an approval for an existing ticket from the specified approver

Create product

Creates a new product in the selected organization

Generate ticket summary - Zia

Generates summary of the ticket using Zia's generative AI

Create contact

Creates a new contact in the selected organization

Create call

Creates a new call in the selected organization

Fetch ticket time entry

Fetches the time entry of an existing ticket

Fetch agent

Fetches the details of an existing agent by ID or email

Create topic comment

Creates a comment for the specified topic

Add agent to team

Adds the specified agent to the selected team

Add ticket time entry

Adds time entry for an existing ticket

Create contact comment

Creates a comment in the selected contact

Add task time entry

Adds time entry for an existing task

Create account comment

Creates a new comment in the selected account

Create article

Creates a new article

Generate ticket reply - Zia

Generates a ticket reply using Zia's generative AI

Create custom module record

Creates a new custom module record

Add tag

Adds a tag to the specified ticket

Fetch account

Fetches an existing account by name or ID

Record email reply

Records an email reply from the contact for the specified ticket created in the email channel

Update article

Updates the details of an existing article

Update custom module record

Updates the details of an existing custom module record

Update call timer

Updates the timer of an existing call

Update KB user status

Updates the status of an existing KB user

Update ticket timer

Updates the timer of an existing ticket

Send custom channel reply

Sends reply for a ticket via the selected channel

Invite contact to the help center

Invites the specified contacts to help center

Update ticket

Updates the details of an existing ticket

Mark or Unmark ticket as spam

Marks or unmarks the specified ticket as spam

Update account

Updates the selected account

Update agent availability

Updates the availability status of an existing agent

Dissociate accounts to contact

Dissociates the specified account with the specified contact

Remove user from group

Removes the specified users from an existing group

Update task timer

Updates the timer of an existing task

Move ticket

Moves the specified ticket to the selected department

Update task

Updates the details of an existing task

Edit ticket time entry

Edits the time entry of an existing ticket

Update ticket comment

Updates the comment for the specified ticket

Associate accounts to contact

Associates the specified account with the specified contact

Update contract

Updates the details of an existing contract

Update contact

Updates the selected contact

Update contact comment

Updates the specified comment in the selected contact

Remove agent from team

Removes the specified agent from the selected team

Update product

Updates the details of the selected product

Update call

Updates the details of the specified call

Update topic

Updates the details of an existing topic

Update agent

Updates the details of an existing agent

Close ticket

Closes the specified tickets

Fetch contract

Fetches the details of an existing contract

Fetch ticket thread

Fetches an existing ticket thread by unique ID

Fetch product

Fetches the details of an existing product by unique ID or name

Fetch event

Fetches the details of an event based on the selected field

Fetch ticket tags

Fetches ticket tags using ticket ID

Fetch customer happiness

Fetches the happiness feedback of an existing customer

Fetch task

Fetches the details of an existing task by ID

Fetch contact

Fetches a contact by email address, unique ID, or contact name

Fetch custom module record

Fetches the details of an existing custom module record

Fetch KB user

Fetches the details of an existing KB user

Fetch ticket

Fetches the details of an existing ticket

Create user

Creates a new user

Create asset

Creates a new asset

Assign user to team

Creates a new user to team

Create location

Creates a new location

Create part

Creates a new part

Create work request

Creates a new work request

Create work request portal

Creates a new work request portal

Create category

Creates a new category

Create team

Creates a new team

Create meter

Creates a new meter

Create work order

Creates a new work order

Create vendor

Creates a new vendor

Create vendor contact

Creates a new vendor contact

Update user

Updates the details of an existing user

Update location

Updates the details of an existing location

Fetch location by ID

Fetches the details of an existing location using ID

Fetch work request by ID

Fetches the details of an existing work request using ID

Fetch vendor by ID

Fetches the details of an existing vendor using ID

Fetch asset by ID

Fetches the details of an existing asset using ID

Fetch team by ID

Fetches the details of an existing team using ID

Fetch category by ID

Fetches the details of an existing category using ID

Fetch location by name

Fetches the details of an existing location using name

Fetch vendor contact by ID

Fetches the details of an existing vendor contact using ID

Fetch user by ID

Fetches the details of an existing user using ID

Fetch meter by ID

Fetches the details of an existing meter using ID

Fetch user by email address

Fetches the details of an existing user using email address

Fetch part by ID

Fetches the details of an existing part using ID

Fetch work order by ID

Fetches the details of an existing work order using ID

Fetch work request portal by ID

Fetches the details of an existing work request portal ID

What is Zoho Desk?

Zoho Desk is context-aware help desk software for managing customer support activities. You can assign, track, and set up alerts on help desk tickets easily.

What is MaintainX?

MaintainX is a maintenance and work execution software that enables businesses to track reactive and preventive maintenance, and control daily business operations.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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