Integrate Zoho Forms with Trengo

Send information between Zoho Forms and Trengo automatically, without writing any code, using Zoho Flow.

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Create a new ticket in Trengo following a form submission in Zoho Forms

Improve response times to customer queries by promptly generating tickets upon form submission. This flow will create a fresh ticket in Trengo upon receiving a new form submission in Zoho Forms.

How it works
  1. The flow triggers when a new entry is submitted in the selected form in Zoho Forms.
  2. Zoho Flow creates a new ticket in Trengo.
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Create a new ticket in Trengo following a form submission in Zoho Forms

Zoho Forms + Trengo

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Supported triggers and actions

Integrate Zoho Forms and Trengo using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Form entry submitted

Triggers when a new form entry is submitted

Form entry denied

Triggers when a form entry is denied

Form entry updated

Triggers when an existing form entry is updated by the user

Form entry approved

Triggers when a form entry is approved

Ticket reopened

Triggers when an existing ticket is reopened

Inbound message received

Triggers when a new inbound message is received

Ticket assigned

Triggers when an existing ticket is assigned to an agent

Outbound message sent

Triggers when a new outbound message is sent

Ticket label added

Triggers when a new label is added to an existing ticket

Ticket closed

Triggers when an existing ticket is closed

Note created

Triggers when a new internal message is created

All Actions - Actions are the automated tasks

Create ticket

Creates a new ticket

Create contact

Creates a new contact

Send email

Sends an email to the specified email address

Send ticket message

Sends a ticket message

Update contact

Updates the details of an existing contact

Fetch ticket

Fetches the details of an existing ticket by ID

Fetch contact

Fetches the details of an existing contact using ID, name, phone number, or email address.

Update ticket custom field

Updates the details of an existing ticket custom field

Update contact custom field

Updates the details of an existing contact custom field

Fetch contact by ID

Fetches the details of an existing contact using contact ID

What is Zoho Forms?

Zoho Forms is a form builder that lets you create, share, and collect data, automate notifications, assign tasks, and manage follow-ups for your business.

Forms Zoho

What is Trengo?

Trengo is an integrated inbox application that integrates all your communication channels into a single inbox. It helps you collaborate with your team, automate conversations and deliver amazing customer experiences.

Customer Support

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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With Zoho Flow, we've been able to handle more projects, serve clients faster, and eliminate manual work across the board, saving over 180 hours annually. It's become an essential part of how we operate.

Hitesh Matlani

Director - Business Development and Operations, Avid Brio

Zoho Flow has automated all my manual work and helped me reinvest in my business. It ensures all my data is consistent and accurate across all my apps and helps me offer a uniform customer experience. Using Zoho Flow, I'm saving 180 hours and over $10,000/year. It has ensured I can easily scale my business at any time.

Frank Cowell

Founder and CEO, Master Liveaboards

Zoho Flow has revolutionized our integration process, allowing us to transfer data seamlessly across multiple platforms without the need for coding. It has eliminated tedious and time-consuming tasks, making our workflow more efficient and saving us valuable time and effort. Zoho Flow is a game-changer for us, and I highly recommend it to anyone looking to streamline their business processes.

Toto

Technical Engineer, CASIOPE

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