Integrate Zoho Marketing Automation with Zendesk
Send information between Zoho Marketing Automation and Zendesk automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Clone an existing campaign in Zoho Marketing Automation when a new ticket is created in Zendesk
Integrate Zendesk with Zoho Marketing Automation using Zoho Flow. Whenever a new ticket is created in Zendesk, Zoho Flow automatically clones an existing campaign in Zoho Marketing Automation. This integration keeps your workflows in sync and eliminates manual work.
Set up this flow in minutes — no coding required.
How it works
- The flow triggers when a new ticket is created in Zendesk.
- Zoho Flow clones an existing campaign in Zoho Marketing Automation.
Clone an existing campaign in Zoho Marketing Automation when a new ticket is created in Zendesk
Zendesk + Zoho Marketing Automation
Remove the specified tag from a lead in Zoho Marketing Automation when a new ticket is created in Zendesk
Integrate Zendesk with Zoho Marketing Automation using Zoho Flow. Whenever a new ticket is created in Zendesk, Zoho Flow automatically removes the specified tag from a lead in Zoho Marketing Automation. This integration keeps your workflows in sync and eliminates manual work.
Set up this flow in minutes — no coding required.
How it works
- The flow triggers when a new ticket is created in Zendesk.
- Zoho Flow removes the specified tag from a lead in Zoho Marketing Automation.
Remove the specified tag from a lead in Zoho Marketing Automation when a new ticket is created in Zendesk
Zendesk + Zoho Marketing Automation
Build your own integrations between Zoho Marketing Automation and Zendesk
Connect Zoho Marketing Automation and Zendesk with over 900+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate Zoho Marketing Automation and Zendesk using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Lead added to list
Triggers when a lead is added to the selected list
Lead removed from list
Triggers when a lead is removed from the selected list
Organization created
Triggers when a new organization is created
Ticket created
Triggers when a new ticket is created
Ticket updated
Triggers when the details of a ticket is updated
User created
Triggers when a new user is created
All Actions - Actions are the automated tasks
Add lead score
Adds lead score for the specified email address
Tag lead
Adds the specified tag to a lead
Create lead tag
Creates a new lead tag
Send email campaign
Sends an existing email campaign
Clone campaign
Clones an existing campaign
Add lead to journey
Adds the specified lead to a journey
Create list
Creates a new list
Create or update lead
Creates a new lead or updates the details of an existing lead
Move lead to do-not-mail list
Moves the specified lead to the do-not-mail list
Unsubscribe lead
Removes a lead from the selected list
Untag lead
Removes the specified tag from a lead
Update list
Updates the details of an existing list
Fetch lead
Fetches the details of an existing lead by email address
Delete tag
Deletes an existing tag
Create User
Creates a new user
Create Ticket
Creates a new ticket
Add Tag
Adds tag to the selected ticket
Create Request
Creates a new ticket in a verified end user's account
Create Organization
Creates a new organization
Update Organization
Updates an existing organization
Update Ticket
Updates an existing ticket status or adds comments
Add Comment
Adds comment to the selected ticket
Update User Details
Updates an existing user's details
Fetch Ticket
Fetches a ticket by ID
Fetch Organization
Fetches the details of an existing organization
Fetch User
Fetches the details of an existing user by ID
What is Zendesk?
Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
Learn more >
Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
Learn more >
Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >With Zoho Flow, we've been able to handle more projects, serve clients faster, and eliminate manual work across the board, saving over 180 hours annually. It's become an essential part of how we operate.
Hitesh Matlani
Director - Business Development and Operations, Avid Brio
Zoho Flow has automated all my manual work and helped me reinvest in my business. It ensures all my data is consistent and accurate across all my apps and helps me offer a uniform customer experience. Using Zoho Flow, I'm saving 180 hours and over $10,000/year. It has ensured I can easily scale my business at any time.
Frank Cowell
Founder and CEO, Alps Education
We are very pleased with Zoho, especially Zoho Flow. Zoho Flow has helped us break down data silos and ensured our teams work together seamlessly. It has streamlined our processes and systems, resulting in around an 80% reduction in our tickets and escalations. We didn’t need to hire a developer, as Zoho Flow is highly user-friendly and easy to use.
Mattias Johansson
CEO, Alebat Education
