Integrate Zoho One with Zendesk
Send information between Zoho One and Zendesk automatically, without writing any code, using Zoho Flow.
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Activate an inactive user in Zoho One when a new ticket is created in Zendesk
Integrate Zendesk with Zoho One using Zoho Flow. Whenever a new ticket is created in Zendesk, Zoho Flow automatically activates an inactive user in Zoho One. This integration keeps your workflows in sync and eliminates manual work.
Set up this flow in minutes — no coding required.
How it works
- The flow triggers when a new ticket is created in Zendesk.
- Zoho Flow activates an inactive user in Zoho One.
Activate an inactive user in Zoho One when a new ticket is created in Zendesk
Zendesk + Zoho One
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Supported triggers and actions
Integrate Zoho One and Zendesk using the below triggers and actions
All Triggers - A trigger kickstarts the flow
User updated
Triggers when the details of an existing user are updated
User added to group
Triggers when a user is added to an existing group
User created
Triggers when a new user is created
User removed from group
Triggers when a user is removed from an existing group
User deactivated
Triggers when a user is deactivated
User activated
Triggers when an inactive user is activated
Organization created
Triggers when a new organization is created
Ticket created
Triggers when a new ticket is created
Ticket updated
Triggers when the details of a ticket is updated
User created
Triggers when a new user is created
All Actions - Actions are the automated tasks
Add user to group
Adds a user to an existing group
Create user
Creates a new user
Activate user
Activates an inactive user
Update user
Updates the details of an existing user
Fetch added group info for user
Fetches information about groups the user has been added to
Fetch user
Fetches the details of an existing user by ID or email
Deactivate user
Deactivates a user from your Zoho One organization
Create User
Creates a new user
Create Ticket
Creates a new ticket
Add Tag
Adds tag to the selected ticket
Create Request
Creates a new ticket in a verified end user's account
Create Organization
Creates a new organization
Update Organization
Updates an existing organization
Update Ticket
Updates an existing ticket status or adds comments
Add Comment
Adds comment to the selected ticket
Update User Details
Updates an existing user's details
Fetch Ticket
Fetches a ticket by ID
Fetch Organization
Fetches the details of an existing organization
Fetch User
Fetches the details of an existing user by ID
What is Zoho One?
Zoho One is a comprehensive suite of 40+ enterprise-level, unified business applications designed to streamline and enhance various aspects of an organization's operations, from sales and marketing to finance and collaboration.
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What is Zendesk?
Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.
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Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >With Zoho Flow I save hours every week—up to 10 hours every month just on admin tasks—and it potentially opens up more hours for me to manage other important aspects of my business.
Paul Jozsef
CEO and Founder, Digital Practice
Using Zoho Flow, we’re able to tie together different Zoho applications into a cohesive and sophisticated system. It has also enabled SHARC to avoid messy external solutions, like Zapier, that can be a struggle to maintain and create more costs. Zoho Flow directly saved over 400 hours/year of the staff’s time from having to input or interact with the system unnecessarily, and improved accuracy by reducing human error.
Brett Stewart
Senior Project Manager, SHARC Energy
Zoho Flow has automated all my manual work and helped me reinvest in my business. It ensures all my data is consistent and accurate across all my apps and helps me offer a uniform customer experience. Using Zoho Flow, I'm saving 180 hours and over $10,000/year. It has ensured I can easily scale my business at any time.
Frank Cowell
Founder and CEO, Nexivo
