Integrate Zoho SalesIQ with Microsoft Teams
Send information between Zoho SalesIQ and Microsoft Teams automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Send a message to the latest conversation in Zoho SalesIQ when a new message is created in a channel in Microsoft Teams
Integrate Microsoft Teams with Zoho SalesIQ using Zoho Flow. Whenever a new message is created in a channel in Microsoft Teams, Zoho Flow automatically sends a message to the latest conversation in Zoho SalesIQ. This integration keeps your workflows in sync and eliminates manual work.
Set up this flow in minutes — no coding required.
How it works
- The flow triggers when a new message is created in a channel in Microsoft Teams.
- Zoho Flow sends a message to the latest conversation in Zoho SalesIQ.
Send a message to the latest conversation in Zoho SalesIQ when a new message is created in a channel in Microsoft Teams
Microsoft Teams + Zoho SalesIQ
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Supported triggers and actions
Integrate Zoho SalesIQ and Microsoft Teams using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Conversation attender updated
Triggers when an operator picks up a chat
Department created
Triggers when a new department is created to the specified portal
Conversation created
Triggers when a new conversation is created
Conversation transfer accepted
Triggers when a transferred chat is accepted by the operator
Conversation completed
Triggers when a conversation is completed
Conversation rated
Triggers when a conversation is rated
Conversation transfer rejected
Triggers when a transferred chat is rejected by the operator
Conversation participants added
Triggers when participants are invited to the chat
Operator added
Triggers when a new operator is added
Conversation participants deleted
Triggers when a participant is removed from a conversation
Conversation missed
Triggers when a conversation is missed
Conversation transfer initiated
Triggers when a conversation transfer is initiated
Event created
Triggers when a new event is created
Channel created
Triggers when a new channel is created in the selected team
All Actions - Actions are the automated tasks
Send message to latest conversation
Sends a message to the latest conversation
Associate operators to department
Associates operators to the selected department
Create article
Creates a new article
Update operator status
Updates the status of an existing operator
Disable department
Disables the selected department
Enable department
Enables the selected department
Post message to channel
Posts a message in the selected channel
Create channel
Creates a new channel in the selected team
Post message to chat
Posts a message to the specified chat
Create event
Creates a new event
Update event
Updates the details of an existing event
Fetch chat by display name or email
Fetches a one-on-one chat by display name or email address
Fetch event
Fetches the details of an existing event by title or ID
What is Zoho SalesIQ?
Zoho SalesIQ is live chat software that lets you track visitors, identify prospects, and monitor agent performance in real time.
Similar apps
What is Microsoft Teams?
Microsoft Teams is group chat software. You can host online meetings, make calls, and effectively collaborate with your team on chat.
Similar apps
Build comprehensive workflows using
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Logic
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >With Zoho Flow as our integration engine, our productivity has increased at least five times. In some departments, it’s closer to ten.
David Mallo
CTO, Revenue Ranch
We are very pleased with Zoho, especially Zoho Flow. Zoho Flow has helped us break down data silos and ensured our teams work together seamlessly. It has streamlined our processes and systems, resulting in around an 80% reduction in our tickets and escalations. We didn’t need to hire a developer, as Zoho Flow is highly user-friendly and easy to use.
Mattias Johansson
CEO, Relay Inc.
Working with Zoho Flow has helped us reduce low-value tasks, expand the reach of our communications, and increase our revenue. We know there's still a lot of work and potential with Zoho Flow, and we look forward to continuing to explore it.
Manon Chamand
Administrative Director, Hanoi School of Business and Management
