Integrate Zoho WorkDrive with Zendesk

Send information between Zoho WorkDrive and Zendesk automatically, without writing any code, using Zoho Flow.

Explore prebuilt integration flows to get started

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Archive or unarchive team folder in Zoho WorkDrive when a new ticket is created in Zendesk

Integrate Zendesk with Zoho WorkDrive using Zoho Flow. Whenever a new ticket is created in Zendesk, Zoho Flow automatically archive or unarchive team folder in Zoho WorkDrive. This integration keeps your workflows in sync and eliminates manual work.

Set up this flow in minutes — no coding required.

How it works
  1. The flow triggers when a new ticket is created in Zendesk.
  2. Zoho Flow archive or unarchive team folder in Zoho WorkDrive.
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Archive or unarchive team folder in Zoho WorkDrive when a new ticket is created in Zendesk

Zendesk + Zoho WorkDrive

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Move the specified file or folder in Zoho WorkDrive when a new ticket is created in Zendesk

Integrate Zendesk with Zoho WorkDrive using Zoho Flow. Whenever a new ticket is created in Zendesk, Zoho Flow automatically moves the specified file or folder in Zoho WorkDrive. This integration keeps your workflows in sync and eliminates manual work.

Set up this flow in minutes — no coding required.

How it works
  1. The flow triggers when a new ticket is created in Zendesk.
  2. Zoho Flow moves the specified file or folder in Zoho WorkDrive.
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Move the specified file or folder in Zoho WorkDrive when a new ticket is created in Zendesk

Zendesk + Zoho WorkDrive

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Remove an existing label from the specified resource in Zoho WorkDrive when a new ticket is created in Zendesk

Integrate Zendesk with Zoho WorkDrive using Zoho Flow. Whenever a new ticket is created in Zendesk, Zoho Flow automatically removes an existing label from the specified resource in Zoho WorkDrive. This integration keeps your workflows in sync and eliminates manual work.

Set up this flow in minutes — no coding required.

How it works
  1. The flow triggers when a new ticket is created in Zendesk.
  2. Zoho Flow removes an existing label from the specified resource in Zoho WorkDrive.
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Remove an existing label from the specified resource in Zoho WorkDrive when a new ticket is created in Zendesk

Zendesk + Zoho WorkDrive

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Create a new team folder in Zoho WorkDrive when a new ticket is created in Zendesk

Integrate Zendesk with Zoho WorkDrive using Zoho Flow. Whenever a new ticket is created in Zendesk, Zoho Flow automatically creates a new team folder in Zoho WorkDrive. This integration keeps your workflows in sync and eliminates manual work.

Set up this flow in minutes — no coding required.

How it works
  1. The flow triggers when a new ticket is created in Zendesk.
  2. Zoho Flow creates a new team folder in Zoho WorkDrive.
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Create a new team folder in Zoho WorkDrive when a new ticket is created in Zendesk

Zendesk + Zoho WorkDrive

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Associate an existing data template with the selected file in Zoho WorkDrive when a new ticket is created in Zendesk

Integrate Zendesk with Zoho WorkDrive using Zoho Flow. Whenever a new ticket is created in Zendesk, Zoho Flow automatically associates an existing data template with the selected file in Zoho WorkDrive. This integration keeps your workflows in sync and eliminates manual work.

Set up this flow in minutes — no coding required.

How it works
  1. The flow triggers when a new ticket is created in Zendesk.
  2. Zoho Flow associates an existing data template with the selected file in Zoho WorkDrive.
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Associate an existing data template with the selected file in Zoho WorkDrive when a new ticket is created in Zendesk

Zendesk + Zoho WorkDrive

Build your own integrations between Zoho WorkDrive and Zendesk

Connect Zoho WorkDrive and Zendesk with over 900+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Zoho WorkDrive and Zendesk using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Folder moved

Triggers when a folder is moved

File downloaded

Triggers when a file is downloaded

Folder downloaded

Triggers when a folder is downloaded

File moved

Triggers when a file is moved from a folder

File updated

Triggers when the details of an existing file are updated

Folder event occurred

Triggers when a new folder event has occurred

File created

Triggers when a new file is created

Team folder created

Triggers when a new team folder is created

File renamed

Triggers when a file is renamed

File event occurred

Triggers when a new file event has occurred

Folder created

Triggers when a new folder is created

Folder renamed

Triggers when a folder is renamed

Organization created

Triggers when a new organization is created

Ticket created

Triggers when a new ticket is created

Ticket updated

Triggers when the details of a ticket is updated

User created

Triggers when a new user is created

All Actions - Actions are the automated tasks

Create folder

Creates a new folder in the selected path

Create blank file

Creates a file in the specified folder

Move file or folder to trash

Moves the specified file or folder to trash

Share file or folder

Shares a file or folder within your organization or external users

Fetch or create folder

Fetches the details of an existing folder. If the folder does not exist, a new folder is created.

Create collection link

Creates a new collection link

Create external share link

Creates a customized external share link

Create team folder

Creates a new team folder

Associate data template

Associates an existing data template with the selected file

Create comment

Creates a new comment in the specified file

Add member to team folder

Adds a member to the specified team folder

Add label

Adds a new label to the specified resource

Create embed code

Creates an embed code for the specified file or folder

Create download link

Creates a customized download link for the specified file or folder

Add group to team folder

Adds a group to the specified team folder

Update file or folder share permission

Updates the share permission for the specified file or folder

Copy file or folder

Creates a copy of the specified file or folder

Rename file or folder

Renames the specified file or folder

Unfollow file or folder

Unfollows the specified file or folder

Move file or folder

Moves the specified file or folder

Follow file or folder

Follows the specified file or folder for new updates

Update external share link

Updates the customized external share link

Fetch file - By keyword

Fetches the details of a file by keyword in the name or content

Fetch file or folder by ID

Fetches the details of an existing file or folder by ID

Fetch data template

Fetches the details of an existing data template

Fetch file - By name

Fetches the details of a file by name

Fetch folder

Fetches the details of a folder by name

Remove share link

Removes the specified share link

Remove label

Removes an existing label from the specified resource

Create User

Creates a new user

Create Ticket

 Creates a new ticket

Add Tag

Adds tag to the selected ticket

Create Request

Creates a new ticket in a verified end user's account

Create Organization

Creates a new organization

Update Organization

Updates an existing organization

Update Ticket

Updates an existing ticket status or adds comments

Add Comment

Adds comment to the selected ticket

Update User Details

Updates an existing user's details

Fetch Ticket

Fetches a ticket by ID

Fetch Organization

Fetches the details of an existing organization

Fetch User

Fetches the details of an existing user by ID

What is Zoho WorkDrive?

Zoho WorkDrive is an online file management platform for teams. You can share files with teams and stakeholders, keep track of usage reports, and secure folders with restricted access.

Files Popular Zoho

What is Zendesk?

Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.

Customer Support Popular

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Zoho Flow has helped us save close to 3,500 hours per year and increased our revenue by over half a million euros per year across all selling channels. Its versatility and limitless capabilities ensured we can run complex workflows and automate our business without increasing labor costs. Their custom functions are a game changer for us and it ensures all our data is in sync across all the systems.

Ferdinando Ploschberger

Business Controller & Process Transformation Manager, Innoliving

Zoho Flow has helped us add a new sales channel. It has helped us integrate our existing and new sales channels, and manage our inventory in real time.

Siddharth Ahuja

CEO, Fabricroot

We are very pleased with Zoho, especially Zoho Flow. Zoho Flow has helped us break down data silos and ensured our teams work together seamlessly. It has streamlined our processes and systems, resulting in around an 80% reduction in our tickets and escalations. We didn’t need to hire a developer, as Zoho Flow is highly user-friendly and easy to use.

Mattias Johansson

CEO, Master Liveaboards

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