Integrate Groove with Sprintly

Send information between Groove and Sprintly automatically, without writing any code, using Zoho Flow.

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Add new tasks to your Sprintly for new tickets generated in Groove

Create tasks for your tickets to guarantee timely resolution of customer queries. This flow will generate a task within your Sprintly for fresh tickets initiated in Groove.

How it works
  1. The flow triggers when a new ticket is created in Groove.
  2. Zoho Flow creates a new task in Sprintly.
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Add new tasks to your Sprintly for new tickets generated in Groove

Groove + Sprintly

Build your own integrations between Groove and Sprintly

Connect Groove and Sprintly with over 900+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Groove and Sprintly using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Ticket tagged

Triggers when a ticket is tagged

Ticket closed

Triggers when a ticket is closed

Customer added

Triggers when a customer is added

Ticket assigned

Triggers when a ticket is assigned

Ticket deleted

Triggers when a ticket is deleted from trash

Ticket priority changed

Triggers when a ticket's priority is changed

Ticket created

Triggers when a new ticket is created

Agent replied

Triggers when an agent replies to a ticket

Note added

Triggers when a note is added to a ticket

Ticket opened

Triggers when a ticket is opened

Customer replied

Triggers when a customer replies to a ticket

Product added

Triggers when a new product is added

Item added

Triggers when a new item is added

Person added

Triggers when a new person is added

All Actions - Actions are the automated tasks

Create new ticket

Starts a new ticket for your customer

Add note

Adds a private note to an existing ticket

Reopen ticket

Changes the state of a ticket to Opened

Change ticket state

Changes the state of a ticket

Assign agent to ticket

Assigns an agent to a ticket

Close ticket

Changes the state of a ticket to Closed

Find customer

Fetches customer profile details using email address

Create product

Creates a new product

Create task

Creates a new task

Create person

Creates a new person

Create defect

Creates a new defect

Create test

Creates a new test

Create story

Creates a new story

What is Groove?

GrooveHQ is a help desk platform meant for small businesses and startups. It lets you chat with your customers, collaborate on conversations and more.

Customer Support

What is Sprintly?

Sprintly is agile issue tracking software that helps you stay up-to-date on the tasks your teammates are working on.

Project Management

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

Learn more >

Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

Learn more >

Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

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David Mallo

CTO, Nexivo

We used to discover new signups only once a week. With Zoho Flow, we are notified instantly and can reach out to clients much faster, enabling us offering them bespoke solutions.

Graham Todd

Director of Operations and Sales, Zecomy

Zoho Flow has automated all my manual work and helped me reinvest in my business. It ensures all my data is consistent and accurate across all my apps and helps me offer a uniform customer experience. Using Zoho Flow, I'm saving 180 hours and over $10,000/year. It has ensured I can easily scale my business at any time.

Frank Cowell

Founder and CEO, Master Liveaboards

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