Integrate Zendesk with Sertifier
Send information between Zendesk and Sertifier automatically, without writing any code, using Zoho Flow.
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Create a new ticket in a verified end user's account in Zendesk when a new delivery is created in Sertifier
Integrate Sertifier with Zendesk using Zoho Flow. Whenever a new delivery is created in Sertifier, Zoho Flow automatically creates a new ticket in a verified end user's account in Zendesk. This integration keeps your workflows in sync and eliminates manual work.
Set up this flow in minutes — no coding required.
How it works
- The flow triggers when a new delivery is created in Sertifier.
- Zoho Flow creates a new ticket in a verified end user's account in Zendesk.
Create a new ticket in a verified end user's account in Zendesk when a new delivery is created in Sertifier
Sertifier + Zendesk
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Supported triggers and actions
Integrate Zendesk and Sertifier using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Organization created
Triggers when a new organization is created
Ticket created
Triggers when a new ticket is created
Ticket updated
Triggers when the details of a ticket is updated
User created
Triggers when a new user is created
Detail created
Triggers when a new detail is created
Badge design created
Triggers when a new badge design is created
Delivery created
Triggers when a new delivery is created
Email template created
Triggers when a new email template is created
Certificate design created
Triggers when a new certificate design is created
All Actions - Actions are the automated tasks
Create User
Creates a new user
Create Ticket
Creates a new ticket
Add Tag
Adds tag to the selected ticket
Create Request
Creates a new ticket in a verified end user's account
Create Organization
Creates a new organization
Update Organization
Updates an existing organization
Update Ticket
Updates an existing ticket status or adds comments
Add Comment
Adds comment to the selected ticket
Update User Details
Updates an existing user's details
Fetch Ticket
Fetches a ticket by ID
Fetch Organization
Fetches the details of an existing organization
Fetch User
Fetches the details of an existing user by ID
Create delivery
Creates a new delivery
Add recipient
Creates a new recipient and adds them to the group
Publish credentials
Publishes the credentials for the specified recipients
Create detail
Creates a new detail
Update delivery
Updates the details of an existing delivery
Update detail
Update the details of an existing detail
Fetch delivery
Fetches the details of an existing delivery using ID
Fetch detail
Fetches the details of an existing detail using ID
What is Zendesk?
Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.
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What is Sertifier?
Sertifier is a digital credential management software that helps institutions, academies, universities, and schools to send digital certificates and badges at ease.
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Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
Learn more >
Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >Zoho Flow had eliminated the most routine and repetitive tasks that were creating a huge burden on our employees, leading to many unnecessary delays and mistakes. Now, we have better data integrity and we serve our customers faster. It is on a totally different level. Learn more
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CEO, Fabricroot
With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more
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Technical Engineer, Master Liveaboards
